Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angella Taylor

Santaquin,UT

Summary

Detail-oriented team player with strong organizational skills and pre-school teaching experience. Thrives in an educational setting.

Overview

17
17
years of professional experience

Work History

Credit Administrator

Vivint Home Security
03.2007 - Current
  • Processed recurring automated payments and credit card payments.
  • Worked with customers to answer questions, resolve disputes and research discrepancies.
  • Assisted with reconciliations and customer communications.
  • Received inbound customer calls related to credit and accounts receivable.
  • Supported customers with invoices, statements and other basic questions.
  • Work cross-functionally with sales, management and other departments to maintain effective operations.
  • Developed strategies to expedite payments and customer resolutions.
  • Provided training and consulted with struggling teams to help meet monthly target goals.
  • Recognized across organization for diligence, accuracy and contributions toward maintaining positive cash position through problem resolution.
  • Oversaw reporting, documentation and recordkeeping requirements for department.
  • Collaborated with management to evaluate credit strategies and develop improvements.
  • Streamlined processes for early identification of potential credit system and monitoring problems.
  • Attended ongoing professional training to facilitate accurate and productive credit management.
  • Maintained full knowledge of current regulatory environment and made proactive adjustments to meet changing requirements.
  • Utilized deep understanding of industry best practices and legal requirements to prevent critical incidents.
  • Wrote and implemented standard operating procedures for credit personnel to achieve consistency in unit operations.

Preschool Teacher

Star Bright Preschool
10.2011 - 05.2013
  • Developed weekly lesson plans and activities to engage children and promote learning.
  • Established positive communication with parents in daily conversation and formal conferences.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Educated students in foundational concepts such as shapes, numbers, and letters.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Addressed behavioral and learning issues with parents and daycare management.
  • Monitored students' academic, social, and emotional progress and recorded in individual files.
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
  • Created safe and nurturing learning environment for preschoolers.
  • Established positive relationships with students and families.
  • Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
  • Modeled positive behavior and communication skills for students.
  • Helped new preschool children get used to classes by giving one-on-one support.
  • Assessed student progress and provided feedback on educational development.

Education

No Degree - General Studies

Utah Valley University
Orem, UT

Dental Assistant - Dental Assistant

Provo College
Provo, UT

High School Diploma -

Tintic High School
Eureka, UT

Skills

  • Cost and Budget Analysis
  • Credit Evaluation
  • Client Relationship Management
  • Balance Sheets
  • Regulatory Compliance
  • Complex Problem-Solving
  • Policy Development
  • Mentoring
  • Microsoft Office
  • Customer Inquiries
  • Critical Thinking
  • Procedure Enforcement

Timeline

Preschool Teacher

Star Bright Preschool
10.2011 - 05.2013

Credit Administrator

Vivint Home Security
03.2007 - Current

No Degree - General Studies

Utah Valley University

Dental Assistant - Dental Assistant

Provo College

High School Diploma -

Tintic High School
Angella Taylor