Angelnize (Alyhze) Mordecai
Luther
Summary
Driven, compassionate and excellent organization and interpersonal skills. Three years’ experience as a cashier at fast-paced industries and a background in handling demanding customers. Known for maintaining accuracy under pressure and executing problem resolution abilities. Kind and considerate Babysitter with great recommendations earned by providing individualized care. Led exciting and safe activities while setting examples for appropriate social behavior. Talked with children about personal interests to build relationships and trust.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lot Porter
Joe Cooper Ford
01.2023 - Current
- Increased efficiency in vehicle movement, effectively managing keys and tracking system for seamless operations.
- Communicated with service team and other staff to assist customers.
- Ensured timely delivery of vehicles to customers by coordinating with the service department for necessary preparations.
- Optimized space utilization within the lot, rearranging vehicles strategically to maximize capacity and accessibility.
- Enhanced intake process by greeting and assisting customers promptly.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Parked and retrieved cars according to customer needs.
- Updated customers on current lot policies and procedures to facilitate compliance.
Babysitter (as needed)
Self-employed
01.2014 - Current
- Manage and oversee children's activity in absence of parents
- Prepare meals to ensure children eat fully and on time
- Escort children to parks and outings
- Maintain a safe and healthy environment for children in all respects
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Help children with homework
- Clean house when needed
- Put children to bed according to a set routine
- Played games, worked on puzzles, and read books to young children.
Sales Associate – Shift Lead
Dollar General
03.2022 - 10.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Introduction to Computers -
Rose State College
Midwest City, OK05.2023
Accounting Clerk -
Eastern Oklahoma County Technology Center
Choctaw, OK05.2023
Luther High School
Luther, OK05.2023
Skills
- Stocking and Replenishing
- Basic Computer Skills
- Microsoft Outlook
- Basic Microsoft Word Skills
- Customer Service
- Serving Experience
- Conflict Resolution
- Open-Minded
- Work Ethics
- Trustworthiness
- Organization
- Decision Making
- Adaptability
- Responsibility
- Multitasking
- Punctual
- Patience and Empathy
- Child Supervision
- Toddler care experience
- Childcare
- Managing routines
- Licensed driver
- Homework Support and Assistance
Certification
- Communication Skills for Business, 05/2022, verify.certiport.com - hwRq-4wwr
- Microsoft Office Specialist - Outlook, 03/2022, verify.certiport.com - RoJX-4wwA
- Office2019: Microsoft Office Specialist: Word Associate, 04/2023, Microsoft Certification ID: 992959514
Timeline
Lot Porter
Joe Cooper Ford
01.2023 - Current
Sales Associate – Shift Lead
Dollar General
03.2022 - 10.2023
Babysitter (as needed)
Self-employed
01.2014 - Current
Introduction to Computers -
Rose State College
Accounting Clerk -
Eastern Oklahoma County Technology Center
Luther High School
- Communication Skills for Business, 05/2022, verify.certiport.com - hwRq-4wwr
- Microsoft Office Specialist - Outlook, 03/2022, verify.certiport.com - RoJX-4wwA
- Office2019: Microsoft Office Specialist: Word Associate, 04/2023, Microsoft Certification ID: 992959514
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