Angelo Carpineta
Sacramento,CA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to impact company success positively. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
2
2
years of professional experience
Work History
Member Service Representative
planet fitness
08.2022 - Current
- I currently have a position called "bench strength" which is a backup role to our managers, if any management positions were to be available, I would be in line.
- customer service
- POS skills- typing, charge memberships, fix billing, change agreements
- finding solutions fast
Education
High School Diploma -
Rio Americano High School
06.2022
Skills
- Customer Service
- Financial Transactions
- Customer Support
- Credit Union Knowledge
- Banking knowledge
- Account Management
- Issue Resolution
- Escalation Handling
- Complaint Handling
- Database Management
- Database Maintenance
- Teamwork and Collaboration
- Calm and Professional Under Pressure
- Problem Resolution
- Money handling abilities
- Computer Skills
Timeline
Member Service Representative
planet fitness
08.2022 - Current
High School Diploma -
Rio Americano High School