Angelo Castro
SWANSEA
Summary
Detail-oriented Service Technician skilled in installation and repair. Proven ability in preventive maintenance and effective communication, driving enhanced vehicle performance and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Automotive Technician
Auffenberg Dealership Group
Belleville, IL
08.2022 - 05.2026
- Diagnosed and repaired mechanical issues on various vehicle models to ensure optimal performance.
- Conducted routine maintenance services, enhancing vehicle reliability for customers.
- Utilized diagnostic tools to identify faults, improving accuracy of repairs and service times.
- Collaborated with service advisors to explain repair needs and recommendations to customers effectively.
- Explained diagnostic findings to customers and outlined repair or service options.
- Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
Server Assistant
Drake's
O'Fallon, IL
10.2020 - 02.2021
- Supported server team by efficiently delivering food and beverages to guests.
- Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely preparation and presentation of meals.
- Responded promptly to guest inquiries, ensuring needs were met with professionalism.
Education
Associate in Automotive Maintenance Technology - Automotive
Ranken Technical College
St Louis, MO05-2024
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
Timeline
Automotive Technician
Auffenberg Dealership Group
08.2022 - 05.2026
Server Assistant
Drake's
10.2020 - 02.2021
Associate in Automotive Maintenance Technology - Automotive
Ranken Technical College