Microsoft Office
Angelo Dungca
Land O' Lakes
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
Work History
Vehicle Acquisition Specialist
AutoNation
09.2023 - Current
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Closed sales by overcoming objections, negotiating price, and building a sense of urgency.
- Engaged in friendly conversation with customer to better uncover individual needs.
Online Personal Shopper
Walmart
08.2021 - 08.2023
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
- Worked productively with customers to meet order requirements and service expectations.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
Sales Floor Associate
Walmart
03.2019 - 07.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Communication with customers professionally and proactively to provide product information and advice.
Education
Bachelor of Science - Finance
University of South Florida
Tampa, FL12-2023
Associate of Arts - Business Administration
Gulf Coast State College
Panama City, FL05-2021
Skills
- Building rapport
- Closing deals
- Persuasion techniques
- Negotiation and sales strategy
- Customer relationship management
- Email and telephone etiquette
- Documentation and reporting
- Lead follow up
- Customer service
Software
CRM
Windows Applications
Timeline
Vehicle Acquisition Specialist
AutoNation
09.2023 - Current
Online Personal Shopper
Walmart
08.2021 - 08.2023
Sales Floor Associate
Walmart
03.2019 - 07.2021
Bachelor of Science - Finance
University of South Florida
Associate of Arts - Business Administration
Gulf Coast State College
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