Angelo Fullwood
Duluth,Ga
Summary
Motivated, personable HR professional with multiple talents and a successful 10-year track record. A talent for quickly mastering technology, diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to handling sensitive, confidential records. Demonstrated history of producing accurate, timely reports meeting stringent company, state, and federal guidelines Collaborative individual with expertise in providing exemplary service regarding benefits support. Multitasking Benefits Specialist knowledgeable in state and federal regulations and maintaining employee confidentiality.
Overview
24
24
years of professional experience
Work History
Benefits Specialist
KIK Consumer Products
09.2022 - 05.2024
- Administer employee benefits programs and ensure accurate record-keeping
- Maintain HRIS systems to ensure data accuracy
- Support compliance efforts with FMLA, EEO, DOT and other employment laws
- Knowledge of MS Word, Excel & PowerPoint
- Familiarity with HR software such as Oracle, Businesssolver, and ADP Workday
- Participates in working groups across multiple departments
- Ensures compliance with HR rules and regulations
- COBRA Administration and Compliance
- Assists in benefits communications and open enrollment
- Answers questions from employees regarding benefits offerings and eligibility
- Ensures offerings comply with all applicable laws and regulations
- Advise management on resolving client benefit issues
- Building and maintaining relationships with clients and carriers
- Assist clients by explaining benefits and appealing decisions made by insurance providers
- Review vendor invoices, resolving disputes, reporting on fees and costs
- Assist with client renewal delivery and WSE benefit orientations
- Ensure compliance with client plans.
Human Resources Manager
The Up Center
11.2014 - 07.2015
- Administers employee benefits programs such as retirement plans; basic hospital, medical, surgical, and major medical plans; term life insurance plans; temporary disability programs; and accidental death policies
- Handles benefit inquiries and complaints to ensure quick, equitable, courteous resolution
- Maintains contact in person, and by phone or mail, with hospitals, physicians, insurance companies, employees, and beneficiaries to facilitate proper and complete utilization of benefits for all employees
- Conduct new employee orientations at headquarters to ensure employees gain an understanding of benefit plans and enrollment provisions
- Counsels employees (and potential employees/applicants) on plan provisions so that individuals can make informed benefit decisions
- Processes monthly billings from insurance providers
- Reviews billings for accuracy, codes and advances for payment
- Resolves discrepancies with carriers, payroll and the company
- Completes reports for management as requested
- Demonstrated project management skills, utilizing the necessary resources to coordinate special projects from conception to execution (i.e open enrollment, carrier changes,etc.)
- Communicates changes in agency personnel policies and procedures and ensures proper compliance is followed
- Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.
Assistant HR Compliance Manager
NYSARC. INC.NYC
11.2000 - 06.2012
- As the Human Resources Assistant Compliance Manager I focused on independently defining, developing and implementing broad-based strategic HR programs and processes to drive business results and organizational capabilities
- Promote positive employee relations through design, communication and interpretation of HR policies and programs
- In this role, I was also responsible for the diagnosis and implementation of strategies to improve individual as well as organizational performance
- It was also my responsibility for focusing on the big picture as well as details and anticipating challenges and opportunities, while also ensuring that the appropriate linkage exists with the HR specialty groups (e.g
- Talent Management, Recruiting, ER/LR, etc.) and all departments within the agency, to promote consistency in HR policies/practices
- In addition, I, along with my staff of 4 HR coordinators, provided HR support to employees at all levels, while demonstrating strong leadership and the ability to guide and direct others through action or influence.
Education
Bachelor's - Human Resources Management
Ashford University
05.2017
Associate - Business Management
Loch Sheldrake, NY06.1995
Skills
- Project Management
- Preparation Of Reports
- Written Correspondence
- Diversity Training
- HRIS Management Systems
- Compensation & Benefits Programs
- New staff orientation
- Employee conflict resolution
- Interviewing Skills
- Professional presentations
- Proficient in MS office
- Talent for quickly mastering technology
- Diplomatic and tactful with professionals and non-professionals at all levels
- Accustomed to handling sensitive, confidential records
- Demonstrated history of producing accurate, timely reports meeting stringent company, state, and federal deadlines
Timeline
Benefits Specialist
KIK Consumer Products
09.2022 - 05.2024
Human Resources Manager
The Up Center
11.2014 - 07.2015
Assistant HR Compliance Manager
NYSARC. INC.NYC
11.2000 - 06.2012
Bachelor's - Human Resources Management
Ashford University