Shami Guerrero
San Antonio,TX
Summary
Experienced HR professional with a proven track record of surpassing hiring targets and improving recruitment processes. Skilled in HRIS systems, employee relations, and benefits administration. Recognized for enhancing employee satisfaction and streamlining onboarding. Adept at leveraging relationship-building skills to foster positive work environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Benefits Specialist
Zachry Construction
10.2024 - Current
- Process open enrollment forms with 100% accuracy and timeliness
- Provide expert guidance to employees on benefits coverage, ensuring clarity and satisfaction
- Maintain and update spreadsheets daily to track open enrollment data and employee benefits information
- Address employee benefits inquiries promptly, maintaining high satisfaction rates
Recruiter
Ultimate Staffing
07.2023 - 10.2024
- Spearheaded recruitment for medical, customer service, and case management roles in a fast-paced legal firm
- Maintained spreadsheets daily to document candidate progress, hiring metrics, and onboarding milestones
- Established strong relationships with candidates and hiring managers, filling positions within two weeks of posting
- Negotiated competitive salary offers, exceeding market benchmarks
- Enhanced onboarding programs and coordinated administrative processes to ensure smooth transitions
HR Recruiter / Coordinator
Vintage Air
10.2023 - 08.2024
- Recruited and onboarded 25 new hires within six months, surpassing hiring targets by 15%
- Implemented an ATS to optimize recruitment workflows, reducing time-to-hire by 20%
- Designed and executed candidate screening and interviewing processes with a 75% acceptance rate
- Managed complex benefits packages and tracked related data using daily spreadsheet updates to ensure accuracy
- Resolved employee relations issues with professionalism, fostering a positive work environment
Talent Attraction Specialist
Adecco
08.2021 - 02.2023
- Sourced top talent across finance, office management, and IT sectors through job boards, social media, and networking
- Updated and managed spreadsheets daily to track candidate outreach and recruitment metrics
- Developed a robust candidate pipeline, reducing time-to-fill by 30%
- Conducted over 200 calls daily while managing administrative responsibilities, including documentation and reporting
Branch Operation Specialist
Modis
04.2019 - 04.2020
- Managed daily branch operations, ensuring compliance with corporate and regulatory standards
- Streamlined payroll and invoicing processes, achieving positive financial outcomes
- Coordinated with management to enhance customer care and associate satisfaction
- Maintained spreadsheets daily to track payroll, invoicing, and operational performance
Staffing Supervisor / Recruiter
Kelly Services
08.2015 - 10.2018
- Managed full desk recruiting operations across San Antonio, Austin, Houston, and Dallas
- Delivered end-to-end recruiting services while overseeing administrative workflows, from sourcing to onboarding and offboarding
- Supervised staffing operations for multiple branches, maintaining strong client and candidate relationships
- Conducted weekly payroll processing, background checks, and maintained spreadsheets for tracking candidate data and performance metrics
- Organized and facilitated in-office orientations to foster a welcoming environment for new hires
Skills
- Project Management
- Client Relations
- Benefits Administration
- New employee enrollment
- Employee relations
- Open enrollment
- Payroll coordination
- New employee orientations
- Recruitment support
- Human resources management
- Employment law
- HR compliance
- Highly skilled in HRIS systems
- Onboarding assistance
- Special projects
- Documentation and reporting
- Relationship building
- Termination procedures
Certification
Business Practices, Costal Carolina College
Timeline
Benefits Specialist
Zachry Construction
10.2024 - Current
HR Recruiter / Coordinator
Vintage Air
10.2023 - 08.2024
Recruiter
Ultimate Staffing
07.2023 - 10.2024
Talent Attraction Specialist
Adecco
08.2021 - 02.2023
Branch Operation Specialist
Modis
04.2019 - 04.2020
Staffing Supervisor / Recruiter
Kelly Services
08.2015 - 10.2018
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