Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Angelo Garcia

Macungie,PA

Summary

Dynamic and results-driven professional with experience at Chick-fil-A, excelling in customer engagement and food preparation. Demonstrated ability to resolve complaints with empathy while managing efficient drive-thru operations. Committed to maintaining high cleanliness standards and hygiene practices, ensuring a positive dining experience for all customers.

Overview

2
years of professional experience

Work History

Chick-fil-A

Drive-Thru Team Member
04.2023 - 11.2024

Job overview

  • Resolved customer complaints promptly, demonstrating empathy and understanding in addressing their concerns.
  • Managed drive-thru queue efficiently, directing traffic flow as needed to minimize wait times and ensure a smooth customer experience.
  • Promoted upselling opportunities to increase overall revenue while catering to customer needs.
  • Participated in team meetings and training sessions to stay current on best practices for providing exceptional service in the drive-thru environment.

Chipotle

Grill Cook
06.2024 - 07.2024

Job overview

  • Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
  • Maintained clean, organized grill stations for hygienic, orderly food preparation.
  • Cleaned and maintained kitchen equipment regularly.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Education

Emmaus High School
Emmaus, PA

High School Diploma
06-2023

Skills

  • Customer engagement
  • Food preparation
  • Cleanliness standards
  • Hygiene practices

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Grill Cook

Chipotle
06.2024 - 07.2024

Drive-Thru Team Member

Chick-fil-A
04.2023 - 11.2024

Emmaus High School

High School Diploma

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Angelo Garcia