Angelo Johnson
Houston,TX
Summary
Professional retail worker with proven ability to lead and inspire teams. Skilled in cash handling, customer service, and operational efficiency. Strong focus on collaboration and adaptability, ensuring smooth operations and positive customer experiences. Reliable and results-driven with knack for problem-solving and team motivation.
Overview
14
14
years of professional experience
Work History
Cashier Team Lead/Sales Associate
7-Eleven
03.2020 - 09.2024
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Trained team members on cash register operation and cash handling.
Quality Assurance Technician
Gulf Pacific
05.2018 - 12.2019
- Oversaw raw materials, finished products, and packaged goods
- Conducted root cause analyses for identified defects, implementing preventive measures to minimize recurrence rates.
- Graded finished Rice Products per USDA and Gulf Rice standards
- Maintained required documentation in a complete and expedited manner and monitored the weights of finished products, as well as, the integrity of packaging materials
- Performed thorough inspections of incoming materials and outgoing products.
Stocker
Macy's Warehouse
12.2018 - 02.2019
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Demonstrated flexibility in adapting to different store sections as needed, supporting a cohesive stocking team environment across departments.
- Kept work areas neat, clean and free from debris.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
Prep Cook
BB's Tex-Orleans
07.2017 - 03.2018
- Maintained and cleaned the kitchen with strong attention to detail
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Ensured that work areas were ready to service customers by cleaning surfaces, equipment, floors, removing trash, and confirming that tools were in working order
- Followed all food safety and sanitation procedures established by the company and other regulatory agencies
Prep Cook
Snooze
12.2016 - 06.2017
- Completed station prep lists with direction from leadership
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Accurately and efficiently cooked food, as well as prepared and portioned food products prior to cooking
- Handled, stored, and rotated all products properly in accordance with Health Department standards and sanitation guidelines
Stocker
Wal-Mart Stores, Inc
05.2015 - 02.2016
- Ensured aisles are neat and the area is clean and up to par with all safety standards
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Engaged vendors and drivers with a positive attitude and greeted customers when they had questions
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Roustabout
Aramark Offshore
01.2011 - 03.2012
- Assisted in the maintenance of the crane, rig's machinery, and equipment using correct tools and followed all safety procedures
- Followed safety protocols and regulations when performing roustabout duties, reducing risks and hazards.
- Ensured safe working conditions by adhering to safety guidelines and protocols consistently.
- Provided assistance in the mixing of mud chemicals, pit/tank cleaning, and pump room maintenance
- Performed regular steel preparation and painting to maintain the unit
Education
Certificate of High School Equivalency - General Educational Development
01.2010
Skills
- Customer service
- Team leadership
- Problem-solving
- Cash handling
- Attention to detail
- Safe food handling
- Equipment inspection
- Willing to learn
- Time management abilities
Timeline
Cashier Team Lead/Sales Associate
7-Eleven
03.2020 - 09.2024
Stocker
Macy's Warehouse
12.2018 - 02.2019
Quality Assurance Technician
Gulf Pacific
05.2018 - 12.2019
Prep Cook
BB's Tex-Orleans
07.2017 - 03.2018
Prep Cook
Snooze
12.2016 - 06.2017
Stocker
Wal-Mart Stores, Inc
05.2015 - 02.2016
Roustabout
Aramark Offshore
01.2011 - 03.2012