Angel Pulinario
Elizabeth,NJ
Summary
Driven Front End Associate with a proven track record at Walmart, enhancing customer satisfaction through exceptional service and efficient transaction handling. Skilled in front-end performance optimization and customer engagement, I excel in teamwork and problem-solving, significantly contributing to a positive shopping experience and consistent sales growth.
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Lincoln Tech Student with passion and ambition. Love learning new things and ready to take a leap to advance my career.
Overview
1
1
year of professional experience
Work History
Front End Associate
Walmart
05.2024 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Restocked and organized merchandise in front lanes.
- Replaced merchandise stock throughout check-out lines and end-cap displays.
- Answered questions about store policies and addressed customer concerns.
- Gathered shopping baskets and carts and relocated to designated areas.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
Stock/Retail Sales Associate
Snipes USA
11.2023 - 05.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Education
Vocational Degree - Automotive Technology
Lincoln Technical Institute
Union, NJ08.2025
High School Diploma -
John E Dwyer Technology Academy
Elizabeth, NJ06.2023
Skills
- Customer Service
- Time Management
- Front-end Performance Optimization
- Product restocking
- Retail transactions
- Merchandising and display assembly
- Teamwork
- Problem-Solving
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Front End Associate
Walmart
05.2024 - Current
Stock/Retail Sales Associate
Snipes USA
11.2023 - 05.2024
Vocational Degree - Automotive Technology
Lincoln Technical Institute
High School Diploma -
John E Dwyer Technology Academy