ANGELY TAVERAS

• Maintained confidentiality of all patient information in accordance with HIPAA regulations.
• Greeted patients and visitors in a courteous and professional manner.
• Answered phones promptly in a professional manner.
• Scanned documents into electronic medical records system.
• Created new patient accounts in EMR system as needed.

• Formulated individualized treatment plans based on comprehensive patient assessments.
• Coordinated appointment scheduling and follow-up visits tailored to patient needs.
• Executed administrative tasks, including filing paperwork and managing phone communications.
• Assisted doctor with translation to enhance patient understanding.

Delivered clerical support through copying, faxing, and data entry for employees.

Organized, maintained, and updated information in company databases to ensure accuracy.

• Greeted visitors and customers professionally to create a welcoming environment.
• Confirmed appointments and communicated with clients to enhance scheduling efficiency.

• Answered phone promptly and directed incoming calls to correct offices.
• Resolved customer problems and complaints.
• Handled cash transactions and maintained sales and payments records accurately.
• Corresponded with clients through email, telephone, or postal mail.

• Maintained confidentiality of all patient information in accordance with HIPAA regulations.
• Resolved discrepancies between hospital systems and third party payers.
• Greeted patients and visitors in a courteous and professional manner.