Angeni Geremonte
Fort Myers
Summary
Developed exceptional customer service and communication skills in high-end dining environment. Skilled in managing multiple tasks efficiently and ensuring guest satisfaction. Looking to transition into new field where these transferrable skills can be applied and further developed.
Overview
4
4
years of professional experience
Work History
Server
The Melting Pot Restaurants Inc.
11.2023 - 07.2025
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Explained menu items and suggested appropriate options for food allergy concerns.
Server
Gregorys Fusion Restaurant
01.2022 - 09.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Restaurant Hostess
Jersey's Bar & Grill
08.2021 - 12.2021
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Education
Bachelor of Science - Criminal Justice
Florida Gulf Coast University
Fort Myers, FL05-2027
Associate of Arts - College And University Transfer
Tallahassee State College
Tallahassee, FL05-2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
The Melting Pot Restaurants Inc.
11.2023 - 07.2025
Server
Gregorys Fusion Restaurant
01.2022 - 09.2022
Restaurant Hostess
Jersey's Bar & Grill
08.2021 - 12.2021
Bachelor of Science - Criminal Justice
Florida Gulf Coast University
Associate of Arts - College And University Transfer
Tallahassee State College
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