Summary
Overview
Work History
Education
Skills
Awards & Recognition
Timeline
Generic

Arianna Pena

Boise,ID

Summary

I’m a friendly, hardworking person with a background in hospitality, customer service, and hands-on cleaning. I take pride in keeping spaces clean, organized, and welcoming and I always go above and beyond to do the job right. I’m reliable, detail-oriented, and easy to work with, and I genuinely care about making people feel comfortable in their space.

Overview

12
12
years of professional experience

Work History

Assistant Manager

The Melting Pot Restaurants Inc.
01.2025 - 06.2025
  • Supervised team members and supported overall restaurant operations during peak hours
  • Trained and mentored new employees, promoting a positive and efficient work environment
  • Managed scheduling, handled customer concerns, and ensured high service standards
  • Assisted in inventory, ordering, and daily financial reporting
  • Recognized for leadership, reliability, and strong customer service skills

Server

The Melting Pot Restaurants Inc.
10.2023 - 01.2025
  • Delivered exceptional service during fast-paced, four-course dining experiences
  • Maintained a clean, sanitary, and organized dining environment in accordance with health and safety standards
  • Guided guests through menus, providing knowledgeable recommendations and upselling when appropriate
  • Collaborated with kitchen and bar staff to ensure smooth timing and presentation
  • Accurately processed orders and payments while maintaining a friendly, professional attitude
  • Built strong rapport with guests, often receiving positive feedback and repeat customers
  • Known for providing high-quality service and team leadership—recognized with multiple awards

Residential Painter

High Dessert Painting
03.2013 - 01.2018
  • Provided interior and exterior residential painting services with attention to detail
  • Prepped surfaces, taped trim, patched imperfections, and cleaned thoroughly post-job
  • Maintained a clean, organized workspace before, during, and after each project
  • Worked independently and on small crews to complete jobs on time and to client satisfaction
  • Ensured proper use of materials, tools, and protective gear to maintain safety and quality

Education

GED -

Boise State University
Boise, ID

Skills

  • Deep Cleaning & Sanitization (Bathrooms, Kitchens, Dining Areas)
  • Friendly, Trustworthy, and Easy to Work With
  • Organization & Decluttering
  • Reliable, Self-Motivated, and Independent
  • Time Management & Efficient Task Completion
  • Customer Service & Professional Communication
  • Detail-Oriented with Strong Work Ethic
  • Experience Handling High-Volume Cleaning in Hospitality Settings
  • Inventory Restocking & Light Maintenance
  • Team Collaboration & Positive Attitude

Awards & Recognition

  • MVP Award – The Melting Pot
    Recognized for outstanding leadership, reliability, and team support
  • Perfect Night Out Award – The Melting Pot
    Awarded for consistently delivering exceptional guest experiences and going above and beyond in hospitality
  • Key Server Promotion – The Melting Pot
    Selected as a Key Server prior to promotion to Assistant Manager, based on strong performance and leadership potential

Timeline

Assistant Manager

The Melting Pot Restaurants Inc.
01.2025 - 06.2025

Server

The Melting Pot Restaurants Inc.
10.2023 - 01.2025

Residential Painter

High Dessert Painting
03.2013 - 01.2018

GED -

Boise State University

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