Angela Ericson
Austin,TX
Work Preference
Summary
Versatile Event Specialist and Project Coordinator. I possess a multifaceted background successfully executing events that consistently met leadership requirements aimed to retain talent and promote innovative team collaboration. Highly skilled at communicating with colleagues, multiple vendors to achieve key milestones. Enthusiastic problem solver and positive team player with superior strategic and decision-making skills.
Overview
15
15
years of professional experience
Work History
Cybersecurity Operations & Project Coordinator
Visa
02.2019 - 11.2024
- Orchestrated end-to-end logistics for 20+ large-scale corporate events (domestic & international), including cybersecurity conferences and team celebrations for up to 100+ attendees, dramatically boosting company morale and fostering stronger collaboration across teams.
- Optimized event budgeting and resource distribution, delivering measurable cost savings while reallocating funds to employee tech education courses and appreciation programs that supported professional growth in emerging technologies.
- Managed executive schedules and professional portfolios for the SVP of Security Architecture and VP of Ethical Hacking, enhancing daily office logistics and enabling leadership to focus on strategic vision and long-term roadmaps.
- Led onboarding, workspace optimization, and material distribution initiatives that improved team productivity and collaboration in a hybrid cybersecurity environment.
- Applied AI prompting and automation tools to accelerate proposals, contracts, and stakeholder communications, reducing manual effort while maintaining high-quality deliverables.
Project Manager to Chief Executive Officer
Charity Dynamics
11.2020 - 03.2021
- Directed high-impact projects for the CEO and executive team, including office relocation and workspace redesign that enhanced functionality, comfort, and daily office logistics while strengthening overall collaboration.
- Executed asset liquidation and budget reallocation strategies that generated cost savings and increased funding for employee engagement activities, including tech education initiatives and quarterly incentives.
- Optimized logistics for appreciation gifts and programs across Austin, directly elevating employee morale through personalized packages, surveys, and development opportunities.
- Generated $11k in recovery capital through the strategic sale of high-end office furniture and reduced operational overhead by streamlining relocation logistics."
Operations & Project Coordinator
IBM
02.2010 - 02.2019
- Delivered advanced support for 50–70+ executives across North America, implementing document management systems that reduced revision times by 10% and automated scheduling to save significant leadership hours.
- Coordinated event logistics, travel, and international operations, improving daily office efficiency and enabling executives to advance strategic priorities with greater focus.
- Led the Global Administration Team, developing Microsoft 365-based systems for calendar management and resource allocation that fostered better collaboration across time zones.
- Conducted research and process optimizations that streamlined communication and supported a culture of continuous improvement and team morale.
Education
Associate of Arts - Criminology
Huston-Tillotson
Austin, TX05-2029
Skills
Operations Management
Executive Stakeholder Management
Process Improvement
Cross-Functional Leadership
Strategic Planning
Project Management
Workflow Optimization
Resource Planning
Corporate Event Planning & Employee Engagement Initiatives
Event Portfolio Available Upon Request | 2019 – 2024
- Delivered 20+ large-scale corporate events (on-site and off-site) that significantly enhanced employee morale and cross-functional collaboration, with post-event feedback and participation metrics reflecting positive impact on workplace culture.
- Transformed office spaces with immersive experiences, including culturally diverse celebrations and seasonal events creating inclusive environments that boosted team collaboration.
- Led high-attendance team-building and leadership events for 70–100+ participants, such as Top Golf outings, Schlitterbahn intern days, and Punch Bowl Social gatherings — initiatives aligned with research showing structured team events can increase engagement by up to 30%, productivity by 14%.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Your most unhappy customers are your greatest source of learning.
Bill Gates
Timeline
Project Manager to Chief Executive Officer
Charity Dynamics
11.2020 - 03.2021
Cybersecurity Operations & Project Coordinator
Visa
02.2019 - 11.2024
Operations & Project Coordinator
IBM
02.2010 - 02.2019
Associate of Arts - Criminology
Huston-Tillotson