Angie Angel
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Paralegal position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Concierge Agent
All Guest Services
10.2023 - Current
- Help the guest plan their vacation, including making reservations, offering the best options for them, booking them, and explaining the process to them.
- Collaborated with other hotel departments to ensure smooth operations and consistent communication regarding guest requests.
- Handled transportation arrangements for guests, including coordinating car rentals and shuttle services as needed.
Cashier
Mecatos Bakery
01.2023 - 09.2023
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Welcomed customers and helped determine their needs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
General Manager's Assistant
Charleys Philly Cheese Steak
10.2019 - 01.2023
- Resolved problems promptly to elevate customer approval.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Managed team schedule with eye for coverage needs and individual strengths.
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Handled cash accurately and prepared deposits.
Education
Associate of Science - Paralegal Studies
Valencia College
Orlando, FL12.2024
High School Diploma -
Dr. Phillips High School
Orlando, FL05.2019
Phlebotomist -
Orange Technical College
Orlando, FL05.2019
Skills
- Customer Service
- Excellent Multitasking
- Exceptional communication
- Effective problem solving
- Foreign language fluency (Spanish)
Timeline
Concierge Agent
All Guest Services
10.2023 - Current
Cashier
Mecatos Bakery
01.2023 - 09.2023
General Manager's Assistant
Charleys Philly Cheese Steak
10.2019 - 01.2023
Associate of Science - Paralegal Studies
Valencia College
High School Diploma -
Dr. Phillips High School
Phlebotomist -
Orange Technical College
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