Angie Appenzeller
Philadelphia,PA
Summary
Proven track record at Lowes Home Improvement, excelling in roles from Cashier to Pro Sales Specialist. Demonstrated exceptional time management and organizational abilities, leading to surpassing sales targets by fostering strong client relationships. Skilled in inventory management and retail merchandising, consistently enhancing customer satisfaction and operational efficiency.
Overview
6
6
years of professional experience
Work History
Cashier
Lowes Home Improvement
12.2018 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Head Cashier
Lowes Home Improvement
12.2018 - Current
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
MST
Lowes Home Improvement
12.2018 - Current
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn plan-o-grams.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Pro Sales Specialist
Lowes Home Improvement
12.2018 - Current
- Delivered compelling sales presentations, resulting in the successful acquisition of new accounts.
- Identified opportunities for upselling and cross-selling within existing accounts, generating additional revenue streams.
- Exceeded sales targets by building strong relationships with clients and providing exceptional customer service.
- Implemented an efficient CRM system which streamlined customer data management processes, enabling better tracking of leads and deals progression.
- Consistently surpassed individual sales quotas by adopting a proactive, solution-oriented approach in all customer interactions.
Education
High School Diploma -
Hallahan Catholic Girls High School
Philadelphia, PA06.2003
Skills
Time management skills
Reliability and punctuality
Organizational abilities
Product restocking
Product Knowledge
Merchandise Restocking
Inventory Management
Retail Merchandising
Timeline
Cashier
Lowes Home Improvement
12.2018 - Current
Head Cashier
Lowes Home Improvement
12.2018 - Current
MST
Lowes Home Improvement
12.2018 - Current
Pro Sales Specialist
Lowes Home Improvement
12.2018 - Current
High School Diploma -
Hallahan Catholic Girls High School