Angie Aristizabal
Palm Springs,FL
Summary
Hardworking and passionate with strong organizational and always ready to help, proactive and collaborative with coworkers.
Dedicated and ready to step in and positively impact company success.
Overview
10
10
years of professional experience
Work History
Assistant Director
O2bkids
07.2023 - Current
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Trained and mentored new employees on industry practices and business operations.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Created and updated records and files to maintain document compliance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
Infant and Toddler Teacher
O2bkids
02.2022 - 07.2023
- Engaged with children on individual basis to build positive relationships and promote learning.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Applied play-based strategies to provide diverse approaches to learning.
- Communicated with parents through enrollment, tours, newsletters, conferences, and direct personal communication.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Customer Service Representative
Giros Y Finanzas
08.2013 - 07.2016
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Technical of Marketing And Commercialization
FCECEP
Cali,Colombia04.2013
Child Care Facility Part 1
Child Care Training -DCF
Child Care Facility Part 2
Child Care Training -DCF
Basic Guidance And Discipline ( BGD)
In Service
Early Literacy For Children Birth Through Three
In Service
Equity And Diversity
In Service
Skills
- Bilingual (Spanish-English)
- Proficient with Microsoft word, Excel and PowerPoint
- Data Analysis
- Staff Coordination
- Employee relations
- Customer service
- Problem Resolution
- Behavior Management
- Teaching strategies
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Assistant Director
O2bkids
07.2023 - Current
Infant and Toddler Teacher
O2bkids
02.2022 - 07.2023
Customer Service Representative
Giros Y Finanzas
08.2013 - 07.2016
Technical of Marketing And Commercialization
FCECEP
Child Care Facility Part 1
Child Care Training -DCF
Child Care Facility Part 2
Child Care Training -DCF
Basic Guidance And Discipline ( BGD)
In Service
Early Literacy For Children Birth Through Three
In Service
Equity And Diversity
In Service
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