ANGIE BOEHM
Vancouver,WA
Summary
I am a knowledgable, friendly, and dedicated customer service professional with extensive experience. Solid team player with an outgoing positive demeanor and proven multitasking abilities. I am at hard working, dependable professional that thrives in a positive work atmosphere.
Overview
25
25
years of professional experience
2
2
years of post-secondary education
Work History
PRODUCTION ASSISTANT, Independent Contractor
01.2014 - Current
- Effectively problem-solved and evolved processes during a highly volatile period
- Maintained customer confidence and protected operations by adhering to confidentiality practices
- Worked with other associates in an independent manner
Office Manager
Boehm Counseling
Vancouver, WA
01.2012 - 02.2023
- Answering phones, appointment setting, data entry, filing and etc
- Provide administrative support for management and other staff
- Documented I patient information including service plans, treatment reports, and progress
ASSITANT MANAGER/
BARISTA
01.1999 - 01.2012
- Brewed Awakenings/It's a Grind LV/Giddy Up Coffee LV, Maintained a calm demeanor during periods of high volume or unusual events to uphold operational standards and set a positive example for the shift team
- Worked with management to create new seasonal drinks which became top sellers
Barista Manager/Bartender
Farrar’s Bistro
Vancouver, Washington
08.2009 - 04.2010
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Collaborated with cafe management to design and implement promotional strategies for cafe items.
Assistant Manager/Barista
It’s A Grind Coffee Co.
Las Vegas, NV
08.2003 - 06.2004
- Reviewed sales and gross profit report to assess company efficiency.
- Mentored team members to enhance professional development and accountability in workplace.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Bachelor Of Fine Arts - Film And Video Production
University of Nevada - Las Vegas
Las Vegas, NV 01.2003 - 05.2005
Skills
Leadership SkillsCreativity Problem SolvingProblem-solvingActive ListenerHands on LearnerCustomer Service- People Person
Locking up sets
Production support
Film crew support
Escorting actors
Production background
Crowd control
Telephone etiquette
Administrative support
Exceptional customer service
Point of sale operation
Menu memorization
Beverage preparation
Coffee machinery
Retail management
Adaptive and creative
Opening and closing duties
Cash Handling
Friendly and outgoing
New hire training
Employee training
Timeline
PRODUCTION ASSISTANT, Independent Contractor
01.2014 - Current
Office Manager
Boehm Counseling
01.2012 - 02.2023
Barista Manager/Bartender
Farrar’s Bistro
08.2009 - 04.2010
Assistant Manager/Barista
It’s A Grind Coffee Co.
08.2003 - 06.2004
Bachelor Of Fine Arts - Film And Video Production
University of Nevada - Las Vegas
01.2003 - 05.2005
ASSITANT MANAGER/
BARISTA
01.1999 - 01.2012