Angela Boyd
Land O Lakes,Florida
Summary
Insurance sales professional with a proven track record at USAA, excelling in client retention and policy sales. Skilled in strong negotiation and relationship building, I consistently exceed sales quotas while delivering exceptional customer service. Adept at tailoring solutions to meet client needs, driving revenue growth through strategic outreach and effective communication.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Insurance Sales Agent
USAA
Tampa, FL
02.2011 - Current
- Generated leads through outreach efforts and participation in networking events.
- Assisted clients in choosing suitable insurance policies tailored to their specific needs.
- Informed customers about policy features, benefits, and the claims process.
- Kept current with industry trends and regulatory updates.
Sales Professional
Verizon
Tampa, FL
2000 - 04.2011
- Developed strong customer relationships to enhance loyalty and retention.
- Executed sales strategies to exceed monthly targets and drive revenue growth.
- Provided tailored solutions by assessing customer needs and preferences.
- Collaborated with team members to optimize sales processes and improve efficiency.
- Trained new hires on product knowledge and effective sales techniques.
- Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
- Increased sales revenue by identifying and targeting high-potential markets and customer segments.
Education
No Degree - Business
Saint Leo University
Saint Leo, FLNo Degree - Business Administration
Indiana Wesleyan University
Marion, INNo Degree - Business Administration
Southern University And A&M College
Baton Rouge, LAHigh School Diploma -
Bishop Noll
Hammond, IN05.1980
Skills
- Customer service
- Insurance sales
- Strong negotiation
- Product knowledge
- Cold calling
- Client retention
- Account management
- Licensed insurance agent
- Rapport building
- Team training and development
- Sales quota achievement
- New policy quotations
- Policy adjustment
- Customer follow-up
- Policy renewals
- Critical thinking
- Auto insurance
- Insurance coverage verification
- Quotes and sales
- Policy feature explanations
- Relationship building
- Property insurance
- Insurance policy sales
- Call center customer service
- Policy changes
Accomplishments
Quality assurance, bronze accomplishments.
Member retention
Lead sales
Certification
License and certified in the United States and the United States territories as well as international locations
Timeline
Insurance Sales Agent
USAA
02.2011 - Current
Sales Professional
Verizon
2000 - 04.2011
No Degree - Business
Saint Leo University
No Degree - Business Administration
Indiana Wesleyan University
No Degree - Business Administration
Southern University And A&M College
High School Diploma -
Bishop Noll