Angie Bunkholt
Farmington,MN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2026
2026
years of professional experience
Work History
Slot Service Specialist
Mystic Lake Casino
Prior Lake, MN
08/06/98 - 04.2025
- Developed positive relationships with customers through friendly interactions.
- Verified customer identification to ensure compliance with gaming regulations.
- Adhered strictly to all applicable laws, regulations and policies governing the operation of casinos.
- Ensured that all policies and procedures related to security were followed at all times.
- Managed customer complaints in an efficient manner while ensuring customer satisfaction.
- Verified payouts to winners were made correctly according to game rules.
- Provided prompt and courteous customer service in a fast-paced environment.
- Addressed patron issues and quickly resolved complaints.
- Calculated and paid out winnings or referred patrons to cashiers.
- Processed currency exchanges to provide chips, coins or cash.
Education
Associate of Science - Gender Studies
Dctc
Rosemount, MNSkills
- Compliance verification
- Cash handling and payout processing
- Security adherence
- Fast-paced performance
- Attention to detail
- Effective communication
- Problem solving
- Team collaboration
- Time management
Accomplishments
- Multiple Years|| Guest Service Awards
Timeline
Slot Service Specialist
Mystic Lake Casino
08/06/98 - 04.2025
Associate of Science - Gender Studies
Dctc