Angie Burroughs
Canton,TX
Summary
Motivated manager with strong skills in customer relationship management and community engagement. Experienced in driving sales growth through effective communication and innovative marketing strategies.
Overview
13
13
years of professional experience
Work History
Manager
Merle Norman Cosmetics Studio
Canton, TX
06.2013 - Current
- Led daily operations, ensuring high standards of customer service and store presentation.
- Managed inventory control processes, optimizing stock levels and reducing waste.
- Analyzed sales data to identify trends, driving strategic merchandising decisions.
- Implemented promotional campaigns, increasing foot traffic and boosting sales performance.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
- Boosted overall store sales by implementing innovative marketing strategies and exceptional customer service standards.
- Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
- Implemented customer feedback system to address and quickly rectify any issues, thereby enhancing customer loyalty.
- Increased community engagement by participating in local events and sponsoring youth sports teams, raising store's profile.
- Managed inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Education
Associate Merchandising And Design -
Miss Wade's Fashion Merchandising College
Dallas, TXSkills
- Customer service
- Time management
- Decision-making
- Relationship building
- Customer relationship management (CRM)
- Sales techniques
- Sales management
- Marketing
- Inventory management
- Computer skills
- Positive attitude
- Excellent communication
Timeline
Manager
Merle Norman Cosmetics Studio
06.2013 - Current
Associate Merchandising And Design -
Miss Wade's Fashion Merchandising College