Angie Carpenter
Monticello,MN
Summary
Detail-oriented Owner with proven success building relationships and maintaining partnerships with top accounts to increase overall productivity and grow profit channels. Expands network connections by effectively determining and meeting customer needs, implementing price models, and optimizing bookkeeping procedures.
Overview
20
20
years of professional experience
Work History
Owner/Operator
Top It LLC
Monticello, MN
06.2022 - Current
- Managed daily operations to ensure efficiency and quality service delivery.
- Developed and implemented marketing strategies to increase client acquisition.
- Oversaw financial management, including budgeting and expense tracking.
- Trained and mentored staff on best practices for customer service excellence.
- Established strong relationships with clients to foster loyalty and repeat business.
- Managed day-to-day business operations.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Contributed positively to the local community through involvement in various events or charitable organizations.
- Obtained necessary permits and licenses to operate in different cities.
Chief Operating Officer
JIT Companies
Green Isle, MN
10.2005 - 03.2024
- Streamlined operational processes to enhance efficiency and reduce costs
- Performed daily bookkeeping tasks to include estimating, invoicing, receivables, and payables.
- Performed payroll duties, monthly, quarterly and yearly accounting tasks.
- Fostered a culture of continuous improvement through leadership of operational staff.
- Collaborated with executive leadership to establish long-term objectives, ensuring alignment with company vision.
- Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
- Scheduled and Monitored timely delivery of projects and streamlined workflows.
- Enhanced company reputation by establishing strong relationships with customers and vendors.
Education
Associate of Science -
Rasmussen College
Mankato, MN12-2005
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Operations oversight
- Payroll processing
- Human resources
- Budget development
- Human resource management
- Business operations management
- Financial reporting
Timeline
Owner/Operator
Top It LLC
06.2022 - Current
Chief Operating Officer
JIT Companies
10.2005 - 03.2024
Associate of Science -
Rasmussen College