Angie Davis
Boston
Summary
Dynamic professional in the service industry, equipped for collaborative roles within fast-paced environments. Expertise in enhancing operational efficiency and elevating customer satisfaction levels. Committed to fostering teamwork and adaptability, complemented by strong communication and problem-solving abilities that drive results. Prepared to contribute to a thriving team and exceed organizational goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Crew Members
Wendy's
Boston, MA
07.2023 - 10.2023
- Operate POS System
- Assist patrons with purchases (counter)
- Greet customers
Crew Member/ Shift leader
Dunkin' Donuts
Boston, MA
09.2012 - 04.2023
- Answer incoming calls and greet customers
- Assist patrons with purchases (counter & drive thru) and handle money
- Train new associates on policies and procedures
- Oversee sterilization of coffee stations including boiling and bleaching techniques
Barista
Starbucks
Boston, MA
03.2022 - 06.2022
- Assist patrons with purchases (counter) and handle money
- Oversee sterilization of coffee stations including boiling and bleaching techniques
Preloader/Package Handler
UPS
Boston, MA
12.2021 - 06.2022
- Load trucks & split the belt
Sales Associate
Finish Line
Brockton, MA
06.2020 - 02.2022
- Operating POS system tagging clothes and putting them out retrieving sneakers for customers
Security Officer
APG SECURITY
Norwood, MA
07.2018 - 02.2019
- Front Desk of Emergency Department
- Restrains of Patients
- Standbys
- Patrol of the Hallways
Crew Member
McDonald's
Attleboro, MA
03.2018 - 05.2018
- Operate POS System
- Assist patrons with purchases (counter & driver thru)
- Greer customers
Dietary Aide
Life Care Center of the North Shore
Lynn, MA
09.2016 - 01.2017
- Maintains a clean working facilities
- Lined trays; organized silverware; distributed lunch
- Set up dining room and served food to elderly
Cashier/Sales Associate
Marshalls
Raynham, MA
09.2015 - 03.2016
- Operated POS system
- Cleaned & Maintained fitting rooms
Medical Assistant Extern 180hrs
Beth Israel Deaconess Hospital
Milton, MA
07.2015 - 08.2015
- Room patients, reviewed medical history and measured vital signs
- Performed phlebotomy, EKGS, and administered injections
- Phone calls to patients with there Coumadin/INR results and updated dosages
- Entered patient information into EMR
- (e-Clinical Works)
- Enforced Company politics & procedures, including safety & security
Sandwich Artist / Associate
Subway
Brockton, MA
01.2012 - 04.2013
- Processed orders & prepare sides
- Sanitation of equipment to meet Food Safety Guidelines
- Balanced daily cash transaction and scanned purchases
- Volunteer
Education
High school or equivalent -
Charlestown High School
Charlestown, MA06.2010
Skills
- Customer service
- Telephone
- Front desk
- Data entry
- Collection
- Office skills
- Venipuncture
- Medisoft
- Ekg
- Wound care
- Excel
- Microsoft office
- Powerpoint
- Word
- Scheduling
- Vital Signs
- Experience Administering Injections
- EClinicalWorks
- EMR Systems
- Medical Office Experience
- Filing
- Laboratory Experience
- Phlebotomy
- Patient Care
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
First Aid Certification
Timeline
Crew Members
Wendy's
07.2023 - 10.2023
Barista
Starbucks
03.2022 - 06.2022
Preloader/Package Handler
UPS
12.2021 - 06.2022
Sales Associate
Finish Line
06.2020 - 02.2022
Security Officer
APG SECURITY
07.2018 - 02.2019
Crew Member
McDonald's
03.2018 - 05.2018
Dietary Aide
Life Care Center of the North Shore
09.2016 - 01.2017
Cashier/Sales Associate
Marshalls
09.2015 - 03.2016
Medical Assistant Extern 180hrs
Beth Israel Deaconess Hospital
07.2015 - 08.2015
Crew Member/ Shift leader
Dunkin' Donuts
09.2012 - 04.2023
Sandwich Artist / Associate
Subway
01.2012 - 04.2013
High school or equivalent -
Charlestown High School
Additional Information
- Key Skills:
- Clinical Skills: Venipuncture- Vital signs - Spirometry Blood Glucose Monitoring- Patient Education Injections - SC/IM/ID - EKG -Blood Specimen Collection -Urinalysis - Wound Care - Minor Office Surgery Assisting - Medication Administration.
- Office Skills:
- Microsoft Office suite ( Word, Excel, PowerPoint) - Data Entry - Insurance Verification - Telephone & Front Desk Reception - Appointment Scheduling - Electronic Health Records ( E Clinical, Prime Suite, MediSoft) - Customer Service