Angie Doty
Corporate Flight Attendant
Scottsdale,AZ
Summary
Greater Phoenix-area based flight attendant with extensive aviation, customer service, and culinary experience with a specific focus on VIP and high net worth individuals. Highly motivated and adaptable professional, capable of providing the highest level of personalized service to passengers and crew. Qualification as a Licensed Aesthetician brings the possibility of adding a new level of VIP service aboard your aircraft. Seeking opportunities for employment as a flight attendant on a full, part time, or contractual basis. Fully able to handle all crew and passenger needs including: meal and catering planning and arrangements, onboard food preparation and service, aircraft preflight and post-flight duties, and passenger handing/logistics. AirCare Facts Crew member Training (Annually since 2015, most recent in 2018) Heartsaver First Aid / CPR / AED Training (Annually since 2015, most recent in 2018)
Overview
34
34
years of professional experience
Work History
Flight Attendant
Multiple Part 91/135 Operators
Scottsdale, AZ
01.2014 - Current
- Focused on providing the highest level of onboard passenger service with detailed attention to safety, food preparation and service, discretion, business etiquette and cultural awareness.
- High level of experience in VIP and high-tempo operation environments.
- Aircraft Experience: Gulfstream 200/450/550, Falcon 2000, Challenger 605, Legacy 700, Boeing 737 (300,400,800).
- Evacuation trained on Gulfstream, Falcon, Challenger, Embraer, Boeing, and Bombardier aircraft.
- Drove passenger satisfaction by answering questions and providing solutions to issues arising during flights promptly.
- Answered passengers' questions and provided solutions to issues arising during flights.
- Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
- Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.
- Greeted passengers, assisted with carry-on baggage stowage, and delivered onboard announcements.
- Offered personalized assistance to children, elderly and passengers with special needs.
- Identified issues, analyzed information and provided solutions to problems.
- Drove operational improvements which resulted in savings and improved profit margins.
- Maintained energy and enthusiasm in fast-paced environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Owner / Licensed Aesthetician
All About You Skin Care
Phoenix, AZ
01.2004 - 01.2014
- Of a successful small business providing personalized spa services including facials, microdermabrasion, massage and other beauty and skin care services.
VIP Caterer
Arizona Diamondbacks Visiting Team Clubhouse
Phoenix, AZ
01.1998 - 01.2014
- Provided catered meal service for visiting Major League Baseball teams.
- Responsibilities included menu planning, including considerations for dietary restrictions, meal preparation, and coordination of service for up to 40 MLB players, team coaches, and staff.
- Food and, Experience, 30+ years cumulative experience Multiple Employers Over 30 years total experience working in a variety of food service, restaurant, and direct-contact customer service including bartending, wait-staff, and supervisory roles.
Education
Air Culinaire Food Safety Training -
FAA Flight Attendant Certificate of Proficiency, Group II - Turbojet (2017) - Aviation
Flight Safety International
Teeterboro, NJValid US Passport (Expires - undefined
Skills
Emergency care
Ramp service
Business travelers
Cleanliness and sanitation
Preflight briefings
Infant AED and CPR
Interpersonal communications
Verbal and written communication
Company policy adherence
Guest services
Airline Operations
Hospitality service expertise
Safety and compliance
Relationship Management
Websites
Timeline
Flight Attendant
Multiple Part 91/135 Operators
01.2014 - Current
Owner / Licensed Aesthetician
All About You Skin Care
01.2004 - 01.2014
VIP Caterer
Arizona Diamondbacks Visiting Team Clubhouse
01.1998 - 01.2014
Air Culinaire Food Safety Training -
FAA Flight Attendant Certificate of Proficiency, Group II - Turbojet (2017) - Aviation
Flight Safety International