Detail-oriented administrative professional with a proven track record in optimizing workflows and enhancing team collaboration. Known for effective communication and maintaining confidentiality in sensitive environments.
Overview
21
21
years of professional experience
Work History
Administrative Assistant
Reaching Us
01.2025 - Current
Managed office communications to enhance workflow and support team collaboration.
Coordinated scheduling and organized meetings to optimize executive time management.
Developed and maintained filing systems, ensuring efficient document retrieval and organization.
Implemented process improvements that increased administrative efficiency across departments.
Assisted in preparation of reports and presentations, enhancing clarity and professionalism.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Sr. ROI Medical Records Specialist
Kaiser Permanente
01.2006 - 12.2024
Managed patient data entry and retrieval using Electronic Health Record systems.
Ensured accuracy of medical records through meticulous review and validation processes.
Collaborated with clinical staff to streamline documentation workflows for improved efficiency.
Trained new team members on record-keeping protocols and information management practices.
Analyzed trends in medical record discrepancies, implementing corrective actions to minimize errors.
Communicated effectively with staff, patients, and insurance companies by email and telephone.
Coordinated responses to subpoenas and other legal requests for medical records, working closely with legal counsel as necessary to protect patient privacy rights.
Processed medical records requests from outside providers according to facility, state, and federal law.
Uploaded physician progress notes, history, and physicals into electronic medical records.
Maintained patient records in compliance with security regulations.
Reviewed charts and flagged incomplete or inaccurate information.