Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angie Gallagher

Fairview,OR

Summary

Seeking a Peer Support Specialist or similar position where I can utilize my education, background, and personal experience to help others with their challenges.

Overview

20
20
years of professional experience

Work History

Cashier/Gas Station Attendant

Astro/Wesco Corporation
08.2021 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Peer Resource Specialist

NAMI Clackamas
01.2014 - 01.2021
  • Strive to improve the quality of life of those whose lives are affected by mental health issues through support, education and advocacy.
  • Help clients find alternative ways of getting medicines that they cannot afford, help identify and get services they may qualify for and obtain mental and physical care.
  • Assist peers in communicating with their doctors, encourage them to get services for which they qualify, improve their mental and physical health and learn to communicate with their support network and ask for help when needed.
  • Track whom they help, what assistance they were in need of, where they were able to refer them and for follow-up.
  • Assist peers in developing life skills that will help maintain recovery.
  • Provide one on one peer support to improve recovery and reduce crisis and hospitalizations for persons with mental illness.
  • Build collaborative relationships and communication with other agencies, private, public and nonprofit.
  • Assist participants in navigating the systems of care for resources needed through various forms of communication to meet the participant’s needs.
  • Mentor volunteer PACS specialists as needed and appropriate.
  • Train and coordinate volunteers to work with the program in intake and research.
  • Maintain proper records and submit reports as required.
  • Interact with a diverse client base while maintaining professionalism and appropriate boundaries.
  • Identified useful resources and coordinated referrals.

Assistant Manager

CNR Real Estate Co.
12.2011 - 09.2012
  • Responsible for taking calls from prospective renters regarding apartment listings.
  • Showed potential renters available apartments and answered questions.
  • Responsible for general upkeep of properties, including grounds keeping and pool.

Day Porter

Millennium Building Services
08.2008 - 12.2011
  • Responsible for maintaining and overseeing assigned job sites with no supervision.
  • Reported any maintenance or emergencies to appropriate parties.

Employee Trainer

McKesson Pharmaceuticals
11.2005 - 07.2008
  • Responsible for training all new employees on departmental procedures and ensuring departmental quality standards.
  • Picked and packaged store orders in a quality and timely manner.
  • Worked in a controlled environment to pull/pack narcotic orders and update federal paperwork required for quality standards.
  • Part of a special team to design incentive and recognition programs for employees.

Education

NAMI Clackamas Trainings - Wellness By Design, Peer To Peer

NAMI Clackamas
Milwaukie, OR
01.2014

Peer Support Specialist certificate - undefined

NAMI Multnomah
Portland, OR
05.2013

AA - General Studies

Portland Community College
Portland, OR
01.2013

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Reliability and punctuality

Timeline

Cashier/Gas Station Attendant

Astro/Wesco Corporation
08.2021 - Current

Peer Resource Specialist

NAMI Clackamas
01.2014 - 01.2021

Assistant Manager

CNR Real Estate Co.
12.2011 - 09.2012

Day Porter

Millennium Building Services
08.2008 - 12.2011

Employee Trainer

McKesson Pharmaceuticals
11.2005 - 07.2008

Peer Support Specialist certificate - undefined

NAMI Multnomah

AA - General Studies

Portland Community College

NAMI Clackamas Trainings - Wellness By Design, Peer To Peer

NAMI Clackamas

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