Angie Gillis
Summary
Detail-oriented Office Administrator with over 10 years of experience in office management and bookkeeping across diverse industries. Proven track record in enhancing operational efficiency, achieving a 85% reduction in outstanding accounts receivable, and managing payroll for 50 businesses. Proficient in QuickBooks and financial reporting, with a strong ability to foster effective communication among departments. Committed to driving organizational success through exceptional administrative support and collaborative teamwork, with readiness to relocate and authorized to work in the US for any employer.
Overview
17
17
years of professional experience
1
1
Certificate
Work History
Office Manager
Southern Tire Mart, LLC
03.2020 - Current
- Managed daily administrative tasks, including answering phone calls, responding to emails, and organizing meetings
- Managed accounts receivable by tracking payments, following up on outstanding balances, and initiating collection efforts when necessary
- Provided training and guidance to new team members on billing processes and systems
- Collaborated with sales team to review contracts for accurate pricing information before invoicing clients
- Served as point person for resolving complex customer disputes or escalations related to invoices
Bookkeeper
SPINEN INC.
06.2017 - 02.2020
- Issued 40 paychecks to vendors and suppliers on a biweekly basis
- Investigated and resolved collections and billing disputes with tact and efficiency, reducing outstanding accounts receivable by 86% over 3 months
- Managed all aspects of bookkeeping and accounting functions, including accounts payable/receivable, payroll processing, bank reconciliations, and financial statement preparation
- Organized company events such as team-building activities, holiday parties, and client meetings, ensuring smooth execution within budget
- Investigated/resolved customer complaints regarding billing/invoicing discrepancies or other financial matters promptly/professionally
- Managed the company's petty cash fund, ensuring accurate record-keeping and appropriate usage
Office Administrator/Manager
Southern Flavor Farms
01.2016 - 11.2017
- Collaborated with the HR department to onboard new employees, including preparing paperwork and conducting orientation sessions
- Ensured compliance with EEOC guidelines throughout all stages of the hiring process
- Maintained up-to-date knowledge of labor laws/regulations affecting HR practices
- Implemented an automated timekeeping system, resulting in improved accuracy of attendance records
- Participated in job fairs, career expos, and networking events to promote the organization's employment opportunities
- Implemented an online applicant tracking system that streamlined the hiring process from application submission through offer acceptance
Payroll/Benefits Specialist
Clark Associates
06.2012 - 10.2015
- Oversaw day-to-day processing of payroll for 50 businesses
- Monitored vacation accrual and processed terminations
- Prepared and filed sales and use tax returns
- Stayed up-to-date with federal, state, and local regulations governing payroll processes and made necessary adjustments as required
- Managed the administration of employee benefits programs such as retirement plans or flexible spending accounts
- Coordinated year-end processes, including W-2 generation, distribution, and reporting requirements
Accounting Clerk/Administrative Assistant
Cheryl Williams C.P.A
07.2008 - 06.2012
- Administered various administrative functions, including billing, payroll, accounts receivable, bank reconciliation, customer service, and financial statement preparation for an accounting firm grossing $500,000 yearly
- Supported the clerical needs of four accountants, including taking messages, scanning documents, and routing business correspondence
- Supported month-end and year-end closing procedures by preparing necessary financial reports
- Managed petty cash fund, ensuring proper documentation for all disbursements
- Assisted in the preparation of tax returns by gathering relevant documentation and completing required forms
Education
Bachelor of Science - Business
Georgia College & State University
Milledgeville, GA05.2008
Associate of Science - Business
Georgia Military College
Milledgeville, GA05.2006
Skills
- Office administration
- Customer service
- Office management
- Bookkeeping
- Quickbooks
- Payroll processing
- New hire processing
- Organizational skills
- Administrative support
- Account reconciliation
- Scheduling
- Conflict management
- Bank reconciliation
- Purchase order management
- Accounts receivable management
Certification
- QuickBooks Certified ProAdvisor
Timeline
Office Manager
Southern Tire Mart, LLC
03.2020 - Current
Bookkeeper
SPINEN INC.
06.2017 - 02.2020
Office Administrator/Manager
Southern Flavor Farms
01.2016 - 11.2017
Payroll/Benefits Specialist
Clark Associates
06.2012 - 10.2015
Accounting Clerk/Administrative Assistant
Cheryl Williams C.P.A
07.2008 - 06.2012
Associate of Science - Business
Georgia Military College
Bachelor of Science - Business
Georgia College & State University
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