Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Angie Gonzalez

La Quinta,California

Summary

Dedicated retail sales associate with 7 years of experience, passionate about customer service and maintaining high standards. Known for following through with promises and adapting to changing business needs. Experienced shift lead at a small business, adept at multitasking and quickly learning new things. Exceptional sales representative with a proven track record of providing excellent customer service to thousands of members. Demonstrated leadership skills and a reliable, successful sales-oriented approach. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful with schedules and workflows to meet business demands. Excellent work ethic combined with resourceful and upbeat nature.

Overview

5
5
years of professional experience

Work History

Shift Lead/Social Media Management

GreenLeaf Wellness
03.2021 - 03.2022
  • GreenLeaf Wellness is a small business dispensary which had a change in management halfway through my employment that allowed me to gain a lot of new experience and skills when adapting with the change
  • Maintained and pushed sales at the most difficult transition for the company
  • Self-educating in the products in order to provide the best product for our customers' needs
  • Managed inventory and audits
  • Managed social media which included increasing customer base, growing sales, promoting a professional image for the business online, and promoting social media to customers daily
  • Receiving and signing for products
  • Strong customer service skills creating new and loyal customers
  • Worked with departments across the company, including marketing and project management, in developing new ideas, initiatives, products, and services.

Beauty Advisor/Cashier

Ulta Beauty
06.2018 - 05.2019
  • Titled a beauty advisor but worked in all positions available from stocking to pushing sales on the floor
  • Offered strong customer service skills, keeping customers satisfied and increasing sales
  • Adapted to changes in positions when needed on the floor to push sales
  • High data capture with customers and pushing credit card sales
  • Self-educating with products to guarantee customer satisfaction and increase customer loyalty
  • Educated in cosmetology
  • 5 years makeup artist experience.

Cashier/Sales Associate

99 Cents Only Store
07.2017 - 06.2018
  • Fast paced environment where I learned to multitask and adapt quickly
  • Trained and educated in all positions for max efficiency
  • Maintained store cleanliness and orderliness
  • Managed high-volume customers and meeting their needs efficiently and professionally
  • Educated in identifying counterfeit money
  • Experience in handling cash and closing out register tills.

Education

General Education -

Amistad High School
Indio, CA
06.2016

Skills

  • Customer service
  • Computer literacy
  • Food service
  • Communication skills
  • Time management
  • Bilingual
  • Sales and Upselling Experience
  • Cash Handling
  • Social Media Management
  • Guest Services
  • Promoted Content
  • Retail Sales
  • Self Educating
  • Leadership
  • Decision-making capabilities
  • Work Delegation
  • Staff Training and Development
  • Flexible Schedule
  • Staff Supervision
  • Time Management
  • Team Collaboration
  • Customer Service
  • Organization and Multitasking

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Shift Lead/Social Media Management

GreenLeaf Wellness
03.2021 - 03.2022

Beauty Advisor/Cashier

Ulta Beauty
06.2018 - 05.2019

Cashier/Sales Associate

99 Cents Only Store
07.2017 - 06.2018

General Education -

Amistad High School

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Angie Gonzalez