Angie Gonzalez
Lilburn,GA
Summary
Proven track record in customer service and multitasking, demonstrated at Don Bonachon Mexican Bar and Grill by maintaining high service standards under pressure. Skilled in team collaboration and fluent in English and Spanish, ensuring enhanced customer experiences. Achieved significant improvements in service efficiency through effective time management and interpersonal skills.
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
3
3
years of professional experience
Work History
Waitress
Don Bonachon Mexican Bar and Grill
Sugar Hill, GA
07.2023 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Memorized over 40 menu items and specials in order to give customers satisfactory recommendations.
Sales Associate
Boost Mobile Store
Lawrenceville, GA
08.2021 - 07.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Conducted weekly inventory checks, maintaining a record of incoming and outgoing shipments.
Education
High School Diploma -
Meadowcreek High School
Norcross, GA05.2021
Skills
Customer Service
Strong multitasking
Team Collaboration
Language Proficiency (English and Spanish)
Time Management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Waitress
Don Bonachon Mexican Bar and Grill
07.2023 - Current
Sales Associate
Boost Mobile Store
08.2021 - 07.2023
High School Diploma -
Meadowcreek High School