Angie Martin
Summary
Proficient Pharmacy Technician, Manager/Supervisor and overall workplace professional with proven track record and success in building strong relationships with patients, clients, parents and their children as well as coworkers and staff. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions, managing a team or completing any task at hand.
Overview
13
13
years of professional experience
Work History
Pharmacy Technician
Andrews Packaging Pharmacy
04.2023 - Current
- Answers incoming phone calls and addresses questions from customers and healthcare providers.
- Calculates dosage, fills prescriptions, and prepares monthly prescription planners as well as bottled medications.
- Solves customer problems over the telephone by providing assistance with refill orders, delivery status and medication changes.
- Works with assisted living facilities that are home to many patients to ensure scripts, MAR and refills are up to date.
- Sets up and modifies patient profiles to include current medications and insurance details.
- Stocks, labels, and inventories medication to ensure accurate records.
Pharmacy Technician/Supervisor
Chewy
11.2021 - 04.2023
- Answered incoming phone calls and addressed questions from customers as well as inquiries from veterinary clinics including approvals, denials and customer demographics.
- Entered prescription approvals that coincided with online orders for pet medications.
- Worked with pharmacists in troubleshooting problem approvals and orders as well as denials.
- Promoted to supervisor October 2022 with duties including problem resolution regarding missing orders, deliveries, damage, dosing and other issues as needed.
- Tasked with ensuring quick turn-around times and expedited shipping of prescriptions, in depth trouble shooting and customer retention.
Ministry Services Manager/Childcare Coordinator
BsideU For Life
10.2016 - 03.2020
- Childcare Provider October 2016 - May 2017
- Provided childcare for moms attending GED classes and other enrichment classes.
- Promoted to Childcare Coordinator May 2017
- Built culture-friendly program to help children and parents of diverse backgrounds feel welcome.
- Created curriculum and activities for kids.
- Hired staff and recruited volunteers to maintain high standards of care.
- Promoted to Ministry Services Manager June 2018
- Additional duties included overseeing lunch ministry which provided free lunch to ladies and their children enrolled in programs.
- Responsible for menu planning, volunteer and staff scheduling, budget and inventory control in addition to maintaining childcare program.
- Organized special events for the ministry and recruited outside programs to come in and present classes and betterment opportunities.
Childcare Provider/Weekday Childcare Coordinator
Southeast Christian Church
09.2010 - 05.2016
- Childcare Provider Sept 2010 - May 2020
- Facilitated learning through play, stories and other activities during church services.
- Met all requirements for safety classes and clearance.
- Promoted to Weekday Childcare Coordinator for Crestwood, KY campus May 2020.
- Launched Weekday Childcare Ministry for newer Southeast Christian campus.
- Tasked with hiring and training new staff, integrating staff and volunteers to include scheduling and room assignments, developing adjusted curriculum and activities around weekend service content.
- Responsible for time card processing and payroll, inventory and budgeting.
- Developed parent communications.
- Staff enrichment and engagement gatherings as well as updated trainings.
Education
High School Diploma -
Christian Academy of Indiana
New AlbanySkills
- Management and Supervision
- Project Management
- Customer Relations
- Problem Resolution
- Detail Oriented
- Staffing Oversight
- Team Meetings
- Planning and Coordination
- Prescription Refill Fulfillment
- Prescription Preparation
- Proper Labeling Procedures
Timeline
Pharmacy Technician
Andrews Packaging Pharmacy
04.2023 - Current
Pharmacy Technician/Supervisor
Chewy
11.2021 - 04.2023
Ministry Services Manager/Childcare Coordinator
BsideU For Life
10.2016 - 03.2020
Childcare Provider/Weekday Childcare Coordinator
Southeast Christian Church
09.2010 - 05.2016
High School Diploma -
Christian Academy of Indiana
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