ANGIE MORSE
FREELAND,MI
Summary
I have many years in retail management and as a production Coordinator. I am a highly results driven Team leader that believes in utilizing inclusion to drive over all Sales and productivity. I am looking for a position with a company that has growth opportunity.
Overview
25
25
years of professional experience
Work History
Assistant Manager Flagship
Serv-U-Success
12.2020 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Increased sales through effective merchandising strategies and targeted promotions.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Analyzed sales data to identify trends and adjust inventory orders accordingly.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Coordinator/Line Worker
Nexteer Automotive
07.2006 - 12.2020
- Work directly with Plant Mngt to ensure the production line is meeting parts quotas
- I fill in different areas of the plant where needed to keep the line moving and make sure the line maintains productivity
- Work directly as a liason between UAW and workers as part of the rec committee
- Have experience as a first responder, fire brigade, and I am fork lift driver certified
Store Supervisor
Dollar General
09.2019 - 01.2020
- Worked directly with store manager to make sure we were meeting sales plans
- Supervised a crew of 5 associates and gave direction to associates in the Store Managers abscence
- Made sure that freight was worked in a timely manner according to company expectations
- To ensure Ad set, end caps and displays were set, properly signed and kept full in order to increase sales
- Maintained proper recovery standards, merchandising standards and over all store presentation
- Opened and closed the store, completed deposits, ran register
Server
AppleBees
01.2003 - 01.2006
- I was a server providing our guest with Freindly, quick and accurate service
- Was cross trained as Host, bartender,kitchen prep and expo
Assistant manager
Lane Bryant
01.2000 - 01.2003
- Ran the store in the Managers abscence
- I was responsible to help meet sales and profit plan
- Coordinate Freight management and overall store presentation
- Supervise a staff of 5 to 10 associates and key carriers
Education
High School Diploma - General Studies
Central High School
Bay City, MI06.1995
Education
Central Michigan University
Mount Pleasant, MISkills
- Customer service
- Team leadership
- Decision-making
- Customer relations
- Time management
- Goal setting
- Workload management
- Conflict resolution
- Customer rapport
- Sales growth
- Multitasking and organization
- Strategic thinking
- Inventory management
Timeline
Assistant Manager Flagship
Serv-U-Success
12.2020 - Current
Store Supervisor
Dollar General
09.2019 - 01.2020
Coordinator/Line Worker
Nexteer Automotive
07.2006 - 12.2020
Server
AppleBees
01.2003 - 01.2006
Assistant manager
Lane Bryant
01.2000 - 01.2003
Education
Central Michigan University
High School Diploma - General Studies
Central High School