Angie Porter

Key Responsibilities:

• Identifying Underpayments: Analyzing payment data to pinpoint discrepancies between expected and received amounts. Perform and validate discrepancy reason coding for underpayment inventory.
• Root Cause Analysis: Investigating the reasons behind underpayments, such as coding errors, billing issues, contract issues, or payer disputes. Overcome objections that prevent payment of the claim.
• Developing Solutions: Working with internal teams and payers to resolve underpayment issues and prevent future occurrences. Communicate trends to management as identified.
• Recovery Efforts: Taking steps to recover missed revenue, such as filing appeals, contacting payers via telephone and online, or adjusting billing practices.
• Reporting and Documentation: Creating reports on underpayment trends, recovery efforts, and the effectiveness of implemented solutions.
• Collaboration: Working closely with billing, coding, finance, and managed care teams to ensure accurate and timely payment processing