Angie Rivera
Van Nuys,CA
Summary
Bilingual professional with 5+ years of experience in customer service and sales within fast-paced retail environments. Proficient in POS system operations and adept at resolving customer concerns while upselling products. Demonstrates ability to maintain composure under pressure and contribute effectively to team dynamics.
Overview
9
9
years of professional experience
Work History
Cashier
Whole Foods Market
Tarzana, CA
03.2017 - 02.2022
- Guided customers in locating specific products and provided tailored advice.
- Facilitated purchases and enrollment in rewards programs to enhance customer engagement.
- Trained new team members on cash register operations and stock management procedures.
- Operated cash register, processed payments, and ensured accurate change distribution.
- Provide exceptional customer service by addressing inquiries and resolving issues.
Stock Associate
Steven Madden Ltd.
Woodland Hills, CA
09.2016 - 02.2022
- Updated signage to reflect current prices and promote targeted merchandise.
- Assisted customers with product inquiries, providing knowledgeable support on footwear selections.
- Executed organized stocking methods within fast-paced retail environment.
- Conducted daily cycle counts and monthly audits to ensure accurate inventory management.
- Tracked inventory usage, documented discrepancies, and maintained overall stock accuracy.
Accounting Specialist
UPTIME Energy
Van Nuys, California
02.2022 - Current
- Processed vendor invoices utilizing QuickBooks and NetSuite to enhance financial accuracy.
- Reconciled monthly bank statements to ensure precise financial records.
- Maintained detailed records of accounts payable and receivable transactions.
- Developed comprehensive reports to facilitate month-end close process, including account reconciliations.
- Collaborated with cross-functional teams on projects requiring departmental coordination.
Education
Bachelor of Science - Business Management
California State University - Northridge
Northridge, CA05.2020
Skills
- POS systems
- Customer service
- Cash handling
- Effective communication skills
- Problem solving
- Attention to detail
Languages
Spanish
Professional
English
Full Professional
Timeline
Accounting Specialist
UPTIME Energy
02.2022 - Current
Cashier
Whole Foods Market
03.2017 - 02.2022
Stock Associate
Steven Madden Ltd.
09.2016 - 02.2022
Bachelor of Science - Business Management
California State University - Northridge
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