Summary
Overview
Work History
Education
Skills
Timeline
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Angie Welsh

Willard,MO

Summary

I have been called the "Chaos Controller. Pragmatic Assistant well-known for being hands-on dynamo with boundless energy to fulfill various tasks. Utilized many computer programs during the 35+ years of office administration. Detailed team player with history excelling in fast-paced environments with little oversight and challenging goals. Offers top technical abilities and relationship-building skills. Reliable Office Manager with experience in administrative roles and managing office operations. Effectively supports business leaders and teams with strong organizational and communication skills. Demonstrates consistently positive attitude and commitment to customer satisfaction to produce high-quality work. Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.

Overview

16
16
years of professional experience

Work History

Staff Associate/Administrative Assistant

Springfield Greene County Health Department
06.2023 - Current


  • Create and update physical records and digital files to maintain current, accurate and compliant documentation.
  • Produce accurate office files, update spreadsheets while adhering to HIPAA guidelines.
  • Interact with medical staff, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Coordinated patient scheduling, check-in, future appointments
  • Verified patient information by interviewing patient, recording medical history and confirming purpose of visit.
  • Registered new patients and updated existing patient demographics by collecting detailed patient information.
  • Process Vital Records orders & water samples in-person, via mail & website.

Financial Office Manager

Willard Public Schools
11.2007 - 06.2023
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Coached new hires on company processes and trained new office personnel for several buildings.
  • Managed budgets, created purchase orders, maintained teacher budgets, handled all purchases for my building.
  • Developed standard operating procedures for all administrative employees.
  • Wrote and proofread error-free letters, memoranda and other business correspondence.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed filing system, entered data and completed other financial and clerical tasks.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Conducted invoicing and investigated accounts receivables discrepancies.
  • Composed and proofread memos, letters and reports to verify error-free communication with school staff & families.
  • Managed time clock & absence management for all employees,
  • Chaos controller.

Education

English Literature & Sociology

Ozarks Technical Community College
Springfield, MO

American Sign Language (ASL)

Ozarks Technical Community College
Springfield, MO

Real Estate Sales Person

Real Estate School of The Ozarks
Springfield, MO

Real Estate Sales Person

Denver Tech
Denver, CO

Spanish Communications

Denver Tech
Denver, CO

Certified Administrative Assistant Course

Denver Tech
Denver, CO

Certified Travel Agent

Universal World Travel
Springfield, MO

Skills

  • Purchase Orders
  • Calendar Management
  • Safety Measures
  • Technology Proficient
  • Billing and Coding
  • School Community Relations
  • Multi-Line Telephone Systems
  • Calendar Maintenance
  • Employee Timesheet Processing
  • Human Resources Department Processes
  • Supply Inventory Control
  • Social Media Updating

Timeline

Staff Associate/Administrative Assistant

Springfield Greene County Health Department
06.2023 - Current

Financial Office Manager

Willard Public Schools
11.2007 - 06.2023

English Literature & Sociology

Ozarks Technical Community College

American Sign Language (ASL)

Ozarks Technical Community College

Real Estate Sales Person

Real Estate School of The Ozarks

Real Estate Sales Person

Denver Tech

Spanish Communications

Denver Tech

Certified Administrative Assistant Course

Denver Tech

Certified Travel Agent

Universal World Travel
Angie Welsh