Angèle B. Rice
Bath,ME
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Floor Guide
LLBEAN Flagship store
Freeport, ME
01.2019 - Current
- Customer Service/Stocker - assisting customers with finding products, register training, keeping shelves/displays stocked with product (2019-2020);
- Customer Service - taking phone orders (2003);
- Picker - processing orders from warehouse to customer, monitoring quality control for speed and accuracy to reduce errors (2006);
- Monogrammer - processing orders requesting lettering on products (2008)
- Enhanced customer satisfaction through personalized service and attention to detail.
- Built personal relationships with guests to promote positive experiences.
- Managed unexpected challenges with flexibility and creative problem-solving, maintaining seamless experiences for guests.
- Utilized effective communication and problem-solving skills to quickly resolve customer issues.
Co-Founder and Vice President
Midcoast Lyme Disease Support & Education (MLDSE)
Newcastle, ME
04.2014 - 09.2024
- Built MLDSE's website, managed Social Media pages, and responded to patients requests for Lyme literate providers through email, patient questions on social media and over the phone.
- Host statewide monthly support groups, connecting patients to much needed resources.
- Host yearly conference, toted as the largest patient-centered conference on the east coast.
- Meet/talk one-on-one with patients and families to foster and provide individualized support.
- Dozens of television, radio and media interviews promoting awareness and education surrounding Lyme and Tick-borne Disease.
- Presented to and participated in dozens of state organizational conferences, including Infectious Disease, Sportsman conference, Animal Shelters, state camps, schools and daycare centers/nurseries.
Crisis Hotline Sexual Assault Advocate
Sexual Assault Support Services of Midcoast Maine
Brunswick, ME
01.2014 - 01.2016
- Phone services, providing support to callers and families in crisis, worked from home on-call 8hr shifts carrying a pager and connecting callers to local community resources.
Education
Bachelors - History
University of Maine
Portland, ME05.2003
Skills
- Customer service
- Teamwork and collaboration
- Friendly, positive attitude
- Attention to detail
- Flexible and adaptable
- Time management
- Problem-solving
Timeline
Floor Guide
LLBEAN Flagship store
01.2019 - Current
Co-Founder and Vice President
Midcoast Lyme Disease Support & Education (MLDSE)
04.2014 - 09.2024
Crisis Hotline Sexual Assault Advocate
Sexual Assault Support Services of Midcoast Maine
01.2014 - 01.2016
Bachelors - History
University of Maine