ANGLEA LEDFORD
Spruce Pine,NC
Summary
Detail-oriented professional with strong customer service skills and expertise in office administration. Proficient in streamlining operations and maintaining efficient workflows to enhance productivity.
Overview
23
23
years of professional experience
Work History
Secretary
APPALACHIAN OUTHOUSES
Marion, NC
02.2025 - Current
- Streamlined office operations through effective scheduling and coordination of meetings.
- Managed correspondence and communication, ensuring timely responses to client inquiries.
- Developed and maintained organized filing systems, enhancing document retrieval efficiency.
- Assisted in the preparation of reports and presentations for management review.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained electronic filing systems and categorized documents.
- Provided clerical support to company employees by copying, faxing, and filing documents.
PT1 KIEFEL MACHINE OPERATOR
BAXTER HEALTHCARE
Marion, NC
03.2003 - 02.2025
- Operated and maintained machinery to ensure efficient production processes.
- Conducted routine inspections and troubleshooting of equipment for optimal performance.
- Collaborated with team members to meet production targets and deadlines.
- Implemented safety protocols to maintain a secure work environment.
- Trained new operators on machinery operation and safety procedures.
- Coordinated workflow adjustments to enhance productivity and reduce downtime.
- Monitored quality control measures to ensure compliance with industry standards.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Provided feedback on equipment performance issues, enabling engineers to develop effective solutions for recurring problems.
Education
High School Diploma -
AVERY COUNTY HIGH SCHOOL
Newland, NCSkills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- Machinery operation
- Strong work ethic
- Machine maintenance
- Forklift and pallet jack operation
- Manufacturing experience
- Computer skills
- Machinery operations
Timeline
Secretary
APPALACHIAN OUTHOUSES
02.2025 - Current
PT1 KIEFEL MACHINE OPERATOR
BAXTER HEALTHCARE
03.2003 - 02.2025
High School Diploma -
AVERY COUNTY HIGH SCHOOL