Anh Nguyen
Seattle,,WA
Overview
4
4
years of professional experience
Work History
Claim Specialist
GEICO
Seattle, WA
05.2022 - Current
- Investigated and negotiated settlements for assigned claims with a strong emphasis on efficiency, consistently exceeding the country's average resolution time.
- Assisted and contributed in the management development of new processes for handling claims more effectively.
- Conducted claim reviews to ensure compliance with state regulations and company guidelines.
- Provided excellent customer service throughout the entire claims process by replying to customer's inquiries in a prompt and timely manner
Account Specialist
Regal Logistics
Fife, WA
07.2020 - 04.2022
- Managed and maintained large vendor accounts within the company warehouse, overseeing accurate order processing and dispatch to major retailers
- Drove customer satisfaction by promptly addressing order inquiries and delivering effective resolutions
- Collaborated with internal teams, including inventory and warehouse, to optimize operational efficiency and achieve customer satisfaction goals.
Education
Business Administration in Finance
University of Washington
Tacoma, WATimeline
Claim Specialist
GEICO
05.2022 - Current
Account Specialist
Regal Logistics
07.2020 - 04.2022
Business Administration in Finance
University of Washington