Anh Huy Nguyen
Dallas,TX
Summary
Results-driven professional with 6+ years of expertise in document and data analysis. Acknowledged as the 2020 Loan Processor of the year (with DHI Mortgage) for consistently delivering exceptional results. Proficient in critical thinking, problem-solving, effective communication, and risk assessment. Eager to apply my skills and experience to contribute to a dynamic team.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Associate Case Manager
Symetra
10.2023 - Current
- Review and analyze all application data and obtain required supporting documents as needed.
- Perform a variety of administrative activities such as reviewing recurring reports and taking appropriate follow up action, for contract assembly and mailing and other duties as assigned by management.
- Collaborate with internal and external sources to gather data, compare contracts and procedural documents, conduct an analysis, and engage peers and management as appropriate.
Loan Processor
DHI Mortgage
03.2017 - 07.2023
- Processed loans within various departments to achieve timely, accurate, and fair proceedings.
- Calculated debt-to-income ratios to determine maximum loan amounts and avoid overextending applicants.
- Optimized workflow management by prioritizing high-priority tasks and meeting strict deadlines consistently.
- Conduct all business in a professional and ethical manner to serve customers.
- Assisted customers with completing loan applications and other paperwork.
- Review and analyze loan documentation to determine eligibility and creditworthiness.
Product Specialist
Apple
11.2016 - 10.2017
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Marketing Intern
Native Earth Organics
05.2016 - 09.2016
- Scheduled social media postings to advertise products and generate site traffic.
- Coordinated with graphic designers to produce visually appealing advertising materials for print and digital media.
- Updated company profiles on multiple online platforms as part of reputation management strategy ensuring positive brand image.
Education
Bachelor of Arts - Advertising & Business Foundations Minor
University of Houston
Houston, TX05.2016
Skills
- Adaptability
- Collaboration
- Time Management
- Risk Assessment
- Critical Thinking & Problem Solving
- Computer Literacy (Microsoft Office)
- Resourcefulness
- Documents and Data Analysis
- Customer Service
- File Management
- Data Entry
- Mortgage Loan Lending & Software
Certification
- Corporate Entrepreneurship Certificate
- Google Data Analytics
Accomplishments
- 2020 Loan Processor of The Year (DHI Mortgage)
Languages
Vietnamese
Native or Bilingual
Timeline
Associate Case Manager
Symetra
10.2023 - Current
Loan Processor
DHI Mortgage
03.2017 - 07.2023
Product Specialist
Apple
11.2016 - 10.2017
Marketing Intern
Native Earth Organics
05.2016 - 09.2016
Bachelor of Arts - Advertising & Business Foundations Minor
University of Houston
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