Anhia Jacques LEANDRE
Program Director
Brooklyn
Summary
Experienced in program leadership, emphasizing operational excellence in team management and service delivery. Adept at fostering community relationships, ensuring compliance, and implementing staff training initiatives that enhance program outcomes and support individuals facing challenges.
Overview
6
6
years of professional experience
Work History
Program Director
Services for the UnderServed Inc
11.2025 - Current
- Managed program performance by developing plans and budgets and monitoring outcomes to enhance quality of life for individuals with disabilities, people experiencing poverty, and individuals facing homelessness through effective service delivery and person-centered support.
- Led program development to enhance community services and support for underserved populations.
- Supervised program staff in daily operations by providing guidance, setting priorities, delegating responsibilities, and directing training on technical and operational aspects of program activities, ensuring compliance with corporate policies, incident management protocols, and health and safety standards.
- Managed budgets and resource allocation for various service initiatives and programs.
- Collaborated with stakeholders to identify needs and improve service delivery models.
Assistant Program Director
Services for the Underserved
04.2024 - 11.2025
- Coordinated program activities to enhance service delivery for underserved populations.
- Oversaw holistic healthcare, nutrition, and wellness of individuals, coordinating appointments and communication with care managers, nurses, doctors, and managers while ensuring health and safety compliance and access to personal property.
- Coordinated recreation, community activities, and transportation to enhance independence and relationship building while supervising and mentoring staff, managing shift operations, and ensuring regulatory compliance within required timelines.
- Developed training materials for staff to improve program implementation and support.
- Facilitated workshops focused on community engagement and resource access strategies.
Direct Support Professional
Services for the Underserved
05.2021 - 04.2024
- Delivered habilitation services aligned with individual service and support plans, enhancing clients' daily living, social, recreational, and life skills.
- Monitored client well-being and reported concerns, incidents, safety issues, abuse, or barriers to management, ensuring timely intervention and support.
- Administer medications and support nutritional needs in compliance with medical, nursing, and organizational policies.
Direct Support Professional
Beacon Therapy
03.2020 - 05.2021
- Facilitated integration of individuals with physical disabilities and/or intellectual challenges into community and least restrictive environments.
- Supported individuals with developmental disabilities in daily living activities.
- Assisted clients in developing social skills and community engagement.
- Administered medication to clients according to prescribed schedules.
Physical Therapy Aide
Optimum Health Physical Therapy
Brooklyn
01.2020 - 03.2020
- Assisted physical therapists in patient care and rehabilitation activities.
- Supported patient mobility by guiding exercises and therapeutic activities.
- Prepared treatment area for physical therapy, ensuring cleanliness and proper setup of equipment, while assisting patients in transitioning to and from treatment.
- Maintained cleanliness and organization of therapy equipment and treatment areas.
Education
Associate of Science - Buisness Administration Health Care Management
LaGuardia Community College
Long Island City, NY06-2028
DSP Accredited Education -
E-Badge Academy
08-2025
Physical Therapy Aide Certificate -
Access Careers
Brooklyn, NY07-2019
Skills
- Program management
- Program leadership
- Program evaluation
- Program training
- Financial oversight
- Regulatory compliance
- Stakeholder engagement
- Partnership development
- Training and development
- Staff management
- Talent acquisition
- Task delegation
- Process improvement
- Team leadership
- Communication
- Conflict resolution
- Relationship building
- Adaptability
- Ability to work under pressure
- Innovation and creativity
- Multitasking
- Organization
- Problem solving
- Talent acquisition
- Process improvement
- Program training
- Multitasking
Timeline
Program Director
Services for the UnderServed Inc
11.2025 - Current
Assistant Program Director
Services for the Underserved
04.2024 - 11.2025
Direct Support Professional
Services for the Underserved
05.2021 - 04.2024
Direct Support Professional
Beacon Therapy
03.2020 - 05.2021
Physical Therapy Aide
Optimum Health Physical Therapy
01.2020 - 03.2020
Associate of Science - Buisness Administration Health Care Management
LaGuardia Community College
DSP Accredited Education -
E-Badge Academy
Physical Therapy Aide Certificate -
Access Careers