Elizabeth Zikuhr
Ganado
Summary
Skilled program director adept at managing all facets of program operations, including administration and outreach. Well-versed in multitasking to achieve challenging goals. Prepared to leverage several years' experience the field to take on challenging role.
Overview
18
18
years of professional experience
Work History
Program Director
Pow-Wow Program
Ganado
09.2021 - Current
- Developed program plans to enhance community engagement and participation.
- Coordinated staff training to ensure program delivery aligns with organizational goals.
- Managed budgets and resources for efficient program implementation and sustainability.
- Supervised and managed daily operations of an after-school program
- Coordinated schedules for staff and students
- Maintained attendance and accurate records
- Communicated with parents/guardians regarding student needs and updates
- Handled multiple tasks in a fast-paced environment
- Ensured safety and compliance with program policies
- Managed conflict resolution and problem-solving situations
- Organized activities and structured programming
- Trained and supervised staff
- Maintained a clean, organized, and structured environment
Car Salesperson
Don't Davis dealership
El Campo
01.2014 - 06.2019
- Assisted customers in selecting vehicles based on needs and preferences.
- Conducted vehicle demonstrations to highlight features and benefits.
- Managed customer inquiries through phone, email, and in-person interactions.
- Maintained knowledge of inventory to provide accurate information to clients.
- Collaborated with finance teams to facilitate vehicle financing options.
- Processed vehicle sales paperwork efficiently and accurately for customers.
- Provided after-sale support to ensure customer satisfaction and retention.
- Developed relationships with potential buyers through phone calls and emails.
- Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
- Greeted customers and provided product information.
- Conducted test drives for prospective buyers.
- Ensured that all paperwork was completed accurately before submitting it to the dealership's finance office.
- Assisted customers in making informed decisions about the cars they were interested in purchasing.
- Advised customers on financing options and warranties available for their purchase.
Car Hopper
Sonic Drive-in Chicago, Uptown
Ingleside
12.2007 - 08.2009
- Delivered food and beverages to customers in a timely manner.
- Maintained cleanliness of designated service areas and equipment.
- Assisted team members with order preparation during peak hours.
- Communicated effectively with kitchen staff for order accuracy.
- Ensured customer satisfaction through friendly and attentive service.
- Handled cash transactions and processed payments accurately.
- Followed safety protocols to ensure a safe working environment.
- Adhered to company policies regarding customer service standards.
Education
San Bentio High
San Benito, TXSkills
- Program management
- Budget management
- Staff training
- Community engagement
- Customer relationship management
- Program evaluation
- Conflict resolution
- Resource coordination
- Scheduling optimization
- Problem solving
- Effective communication
- Time management
- Attention to detail
- Leadership development
- Recruitment and hiring
- Administration
- Policy implementation
- Strategic planning
- Budgeting and financial management
- Performance standards and analysis
- Budget coordination
- Staff management
- Data analysis
- Resource allocation
- Student records management
- Personnel supervision
- Relationship building
- Child development
- Grant writing
- Business management
- Financial management
- Community outreach
- Procedure writing
- Lesson planning
- Student counseling
- Academic advisement
- Program planning
- Cost control
- Staff development
- Training and development
- Classroom management
- Coaching and mentoring
- Program leadership
- Documentation and reporting
- Expense control
- Safety protocols
- Budget administration
- Task delegation
Timeline
Program Director
Pow-Wow Program
09.2021 - Current
Car Salesperson
Don't Davis dealership
01.2014 - 06.2019
Car Hopper
Sonic Drive-in Chicago, Uptown
12.2007 - 08.2009
San Bentio High