Open To Work
Beziah Baugh
Saint Paul,MN
Work Preference
Summary
I have complete my Emergency Responder class and In progress Of finishing my EMT class. I have a current CPR card and I am currently working in mental health.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Program Director
Opal Services, Inc.
Eagan, MN
05.2024 - Current
- 2. Monitored client paperwork to ensure accuracy and completeness: client goals, client support plans, daily logging.
- 4. Oversaw staffing ratios by securing coverage across multiple sites to ensure service continuity.
- 6. Reviewed and approved incident reports to ensure compliance and safeguard client welfare.
- 9. Oversight on staffing ratio training: ensure that staff are in compliance with their trainings and or attending trainings.
- 5. Performance management: Scheduling 1:1 meetings with star to go over performance management plans.
- 8. Collaboratively worked with the county to ensure MA renewals are approved every year.
- 7. Reviewing and auditing clients' plan files to ensure documents are up to date.
- 10. Reporting any major changes with the service recipients to their guardians.
- 11. Created MARRC reports and Serious Injury Reports.
Program Supervisor of deaf supportive living
People Incorporated
Minneapolis, MN
05.2022 - 05.2024
- 2. Oversaw operations of a team consisting of seven staff members in a customized living facility.
- 17. Manage staffing ratios/ scheduling for two programs.
- 4. Coordinated communication with case managers and healthcare providers to ensure comprehensive support for residents.
- 5. Processed medical billing to secure funding for the facility's operations and services.
- 4. Contacted case managers and healthcare providers to facilitate communication.
- 6. Provide person centered services/ customer service.
- Facilitated client connections with government services such as SNAP, WIC, and case management.
- 9. Maintained active Medical Assistance status for clients through regular follow-ups..
- 12. Capacity to train and articulate clinical applications and recommend effective interventions and assess needs
- 11. Facilitated connections for clients with government services such as SNAP, WIC, case management, and Section 8 to enhance support services.
- 8. Knowledge of county, state and federal laws, rules and regulations pertaining to Medical Assistance and other state Medicaid programs.
- 13. Reviewed staff documentation, including treatment plans and shift notes, for compliance and accuracy.
- 7. Completed annual county paperwork and renewals to maintain compliance.
- 15. Managing payroll,leaves and PTO.
- 16. Conducted interviews to assess candidate qualifications and fit.
- 14. Experienced with excel, teams, credible, UKG, paylocity, video conferencing, Outlook and PowerPoint.
- 19. Worked with individuals experiencing substance abuse issues to provide support..
- 20. Worked with individuals from diverse backgrounds to provide inclusive support.
Crisis Mental Health Practitioner
People Inc.
Minneapolis, MN
03.2021 - 05.2022
- 1. Developed individualized treatment plans addressing client needs.
- 2. Conducting one-on-one interventions with clients.
- 1. Creating treatment plans.
- 9. Completed crisis and IRT intakes for new clients.
- 5. Conducted comprehensive client intake assessments.
- 3. Completed LOCUS assessments to evaluate client needs.
- 7. Facilitated connections for clients with government services (SNAP, WIC, case management, Section 8).
- 6. Connecting Clients with housing resources.
- 7. Helping clients connect with different government services(snap,WIC,case management,section 8 etc).
Individual Livings Coach
Rescare Rehabilitation Center
07.2019 - 03.2021
- Providing person-centered services to 16 clients while ensuring their safety. Administering Medications while educating clients on the importance of medication compliance. Communicating with clients' families or legal guardians about clients' progress on goals. Conducting counseling sessions to de-escalate suicidal ideation.
- Providing person-centered services to 16 clients while ensuring their safety. Administering Medications while educating clients on the importance of medication compliance. Communicating with clients' families or legal guardians about clients' progress on goals. Conducting counseling sessions to de-escalate suicidal ideation.
- Reviewed care plans and conducted check-in meetings with clients to discuss progress, followed by writing detailed analytic notes.
- Facilitated connections for clients with government services (SNAP, WIC, case management, Section 8) to enhance access to resources.
- Collaborated with team members to meet clients' needs during every shift. to get all clients' needs met while documenting every shift.
- Experience with all backgrounds(personality disorders, substance abuse disorders, sex offenders, Autism, homelessness, LGBTQ, sex workers).
- Administered Narcan to individuals experiencing overdoses in emergency situations.
- Implemented suicide prevention strategies to support at-risk individuals.
Group Home Supervisor(Lead)
Key 360 Support Services, LLC
02.2017 - 07.2019
- Supervised 15 direct support staff, managing leave requests and addressing unplanned staffing shortages to maintain operational continuity.
- Performs the administrative and personnel management functions relative to staff supervised. Plans, distributes, and balances workload among employees in accordance with priorities, established workflow, job specialization, and the capabilities of the employees. Sets and adjusts short-term priorities. Performs a variety of administrative functions which include management of program/clinic day-to day operations including fielding and resolving customer complaints, including parents/legal Guardians. Refers more serious unresolved complaints to a higher-level supervisor/ Case manager. Work requires the ability to search, select, interpret, and apply numerous regulations and guidelines pertaining to administrative/clerical support functions, and organizational operating procedures. Hears and resolves complaints from employees. Refers group grievances and more serious unresolved complaints to a higher-level supervisor. Effects minor disciplinary measures such as warnings or reprimands, recommending other action in more serious cases.
- Maintained schedule coverage during planned and unplanned absences. Training in staff on policies and procedures while implementing and promoting effective ways to improve employee performance.
- Maintained records and statistical data for workload and efficiency reports.
- Maintained schedule coverage during planned and unplanned absences; trained staff on policies and procedures, promoting strategies to enhance employee performance.
- Creates and implements ways to eliminate or reduce significant bottlenecks and barriers to efficiencies. Promotes team building and improves business practices.
- Coordinated staff scheduling for 15 support staff to ensure consistent coverage.
- Executed payroll processing for staff to ensure timely compensation. for staff, including managing PTO and leave requests.
Direct Support Professional
REM The Mentor Network
Champlin, Minnesota
01.2016 - 02.2017
- Collaborated with team to meet all clients' needs effectively.
- Communicating with clients on ways to effectively achieve daily activities or goals. Reviewing patient medical records (review of systems, allergies, medical history, etc.) Providing effective communication with team about the clients' progress.
- Facilitated community outings for clients to enhance social interaction.
- Communicating with clients on ways to effectively achieve daily activities or goals. Reviewing patient medical records (review of systems, allergies, medical history, etc.) Providing effective communication with team about the clients' progress.
- Participated in progress meetings with Program Director and House Supervisor to ensure clients' needs were met consistently.
- Prepared nutritious meals for clients based on individual dietary preferences and requests.
- Microsoft Office Experience (Outlook, Word, Excel, Access)
Education
Some College (No Degree) - Nursing
Hennepin Technical College
Minneapolis, MN 05.2018 -
Skills
- Managing patient records
- Rehabilitation center experience
- Patients with traumatic brain injuries
- Organizational skills
- Medical Records
- Microsoft Office
- Obsessive-compulsive therapy
- Bipolar disorder support
- Assisted living
- Supervising experience
- Medical records
- De-escalation techniques
- Safety planning
- Mental health support
- Conflict management
- Personality disorder support
- Intellectual disability support
- Co-occurring disorder support
- Addiction counseling
- Substance use support
- Residential treatment center experience
- Physical restraint techniques
- Informed consent
- Program management
- Mental health counseling
- Suicide prevention techniques
- Computer skills
- Team management
- Residents' rights
- Interviewing
- Self-harm prevention strategies
- PTSD support
- Patient rights
- HIPAA
- Working with individuals experiencing homelessness
- Working with adult populations
- Program oversight
- Crisis Intervention
- Mental health technician
- Behavioral observation
- Communication skills
- Mandated reporting laws
- Social Work
- Autism experience
- Crisis intervention
- Working with individuals with schizophrenia
- Working with individuals with depressive disorders
- Training & development
- Psychotherapy
- Time management
- Management
- Medication Administration
- Trauma-informed crisis intervention
- Motivational interviewing
- Crisis intervention risk assessment
- Duty to warn
- Working with individuals with autism
- Working with individuals with eating disorders
- Behavioral Health
- Working with individuals with anxiety disorders
- Care plan implementation
- Program development
- Leadership
- Budgeting
- Program evaluation
Certification
- First Aid Certification
- CPR Certification
- AED Certification
Timeline
Program Director
Opal Services, Inc.
05.2024 - Current
Program Supervisor of deaf supportive living
People Incorporated
05.2022 - 05.2024
Crisis Mental Health Practitioner
People Inc.
03.2021 - 05.2022
Individual Livings Coach
Rescare Rehabilitation Center
07.2019 - 03.2021
Some College (No Degree) - Nursing
Hennepin Technical College
05.2018 -
Group Home Supervisor(Lead)
Key 360 Support Services, LLC
02.2017 - 07.2019
Direct Support Professional
REM The Mentor Network
01.2016 - 02.2017