Flexible hard worker ready to learn and contribute to team success.
Overview
6
6
years of professional experience
Work History
Patient Service Representative
Hadley Family medicine
Hadley, MA
08.2023 - Current
Ensure all necessary paperwork is completed prior to patient visits.
Verifiy insurance information and collect payments
Assist with scheduling follow-up appointments according to provider availability over phone and in person, maximizing productivity
Answer patient questions and field complaints to resolve issues.
Check in Clerk
Cooley Dickinson
Northampton, MA
12.2022 - 08.2023
Greeted patients, determined purpose of visit and directed to appropriatestaff check-in process.
Collaborated with multi-disciplinary staff to improve overall patient careand response times.
Scheduled tests, lab work or x-rays for patients based on physician orders
Contract Specialist
United States Air Force
Abilene, TX
01.2018 - 02.2022
Conducted market research, devised acquisition strategies and drafted and finalized contracts
Monitor existing contracts for upcoming expiration dates, subsequently coordinating with appropriate channels for contract re-negotiation and possible renewal.
Optimized contract terms and conditions to bolster profitability and reduce risk
Certified Medical Assistant at Cheney Family Medicine/Northpointe Family Medicine/Access ClinicCertified Medical Assistant at Cheney Family Medicine/Northpointe Family Medicine/Access Clinic
Reimbursement Consultant at University of Missouri School of Medicine - Pediatric - Family Community MedicineReimbursement Consultant at University of Missouri School of Medicine - Pediatric - Family Community Medicine