Ani Terterian
Summary
Dynamic program coordinator with extensive experience at Harvard Business School, excelling in program logistics and resource management. Proven track record in vendor coordination and student outreach, successfully enhancing participant engagement and program delivery. Adept at balancing competing priorities while maintaining high standards of written communication and project management.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Program Coordinator
Harvard Business School, Executive Education
07.2023 - 07.2026
- Functioned as primary contact for faculty and participants throughout the program lifecycle, providing clear communication and support.
- Coordinated program calendars, deadlines, and event details to facilitate successful executive education experiences.
- Collaborated with operations, media services, housekeeping, catering, and vendors to streamline program logistics and enhance delivery.
- Coordinated live experiential learning activities and hosted online learning sessions with participants.
- Kept detailed records of faculty materials, participant feedback, schedules, purchases, and evaluations to support future program planning.
- Balanced competing priorities to stay available for participant questions and requests.
Assistant Residence Hall Director
University of Connecticut
08.2021 - 05.2023
- Trained and mentored 6 resident assistants in traditional first-year residence halls serving 120 students.
- Trained resident assistants on policy enforcement, crisis response, and student support.
- Supported students in crisis by connecting them with on- and off-campus resources, completing wellness checks, and answering student questions to maintain well-being focused community.
- Mediated roommate conflicts through neutral, solution-oriented discussions, promoting a harmonious living environment.
- Served as hearing officer to lead conduct meetings and assign sanctions in support of policy compliance.
- Facilitated regular meetings with resident advisors to address safety issues, security concerns, program planning, and residence life matters.
- Initiated weekly team-building activities during resident assistant staff meetings, enhancing collaboration and fostering positive team morale.
- Led opening and closing procedures for residence halls through safety checks to prepare halls for opening and secure halls for closing.
- Coordinated with UConn partners on maintenance, safety, and facility concerns.
Pre-College Program Coordinator
Maine College of Art & Design
05.2022 - 08.2022
- Coordinated daily operations and programming curriculum for a 3-week residential program serving 75 high school students in an urban residence hall.
- Remained on-call 24/7 throughout program, responded to student mental health crises and policy violations, and contacted campus resources and parents.
- Trained and supervised 1 full-time assistant program coordinator, 8 full-time resident assistants, and 1 part-time program consultant through one-on-one guidance and group mentoring.
- Planned and delivered 4-day resident assistant training to prepare staff for student arrival, management procedures, and safety regulations.
- Communicated daily with faculty and teachers assistants regarding student behavior and support needs.
- Oversaw conduct responsibilities, conducted disciplinary meetings with students, and reinforced community guidelines to foster a positive living environment.
- Managed $5250 programming budget and $840 training budget, finishing with $1250 surplus.
- Facilitated collaboration between external organizations and partners to enhance programming services.
Assistant Director of Residence Life
Coe College
08.2019 - 06.2021
- Selected, trained, and supervised 19 resident assistants and 3 assistant area coordinators to foster a supportive community for 500 residents.
- Managed daily operations across residential houses, apartments, and traditional residence halls, ensuring safe and inclusive environments for first-year, upper-class, and Greek life students.
- Served on-call rotation 14 weeks per calendar year to respond to student mental health crises and campus emergencies.
- Worked closely with campus security and Office of Student Wellness during crisis response and implemented department-wide intervention strategies.
- Held biweekly one-on-one meetings to review community trends, student needs, and work order follow-up.
- Addressed student and parent concerns related to inclusion, safety, and equity through direct communication, effectively connecting them with appropriate offices and resources.
- Acted as hearing officer within college conduct system; assigned sanctions; and participated in appeals committees.
- Supported campus-wide outdoor programming initiatives in collaboration with multiple departments.
Education
Master of Arts - Higher Education and Student Affairs
University of Connecticut
Storrs, Connecticut05-2023
Bachelor of Arts - Mathematics
Kalamazoo College
Kalamazoo, Michigan06-2019
Bachelor of Arts - French and Francophone Studies
Kalamazoo College
Kalamazoo, Michigan06-2019
Language Intensive Study Abroad Program -
École Supérieure de Commerce
Clermont-Ferrand, France02-2018
Skills
- Program coordination
- Project management
- Resource management
- Vendor management
- Participant engagement
- Written communication
Certification
- Maine College of Art and Design, Mental Health First Aid Certification for Adolescents (June 2022)
- Tananger Clinic, Mental Health First Aid Certification for Adults (January 2021)
- Kalamazoo College, Green Dot Bystander Intervention Training (August 2018)
AWARDS
- University of Connecticut, Residence Hall Association, Excellence in Traditional Housing (May 2022)
- University of Connecticut, Department of Residential Life, Supervisor of the Year (April 2022)
Timeline
Program Coordinator
Harvard Business School, Executive Education
07.2023 - 07.2026
Pre-College Program Coordinator
Maine College of Art & Design
05.2022 - 08.2022
Assistant Residence Hall Director
University of Connecticut
08.2021 - 05.2023
Assistant Director of Residence Life
Coe College
08.2019 - 06.2021
Master of Arts - Higher Education and Student Affairs
University of Connecticut
Bachelor of Arts - Mathematics
Kalamazoo College
Bachelor of Arts - French and Francophone Studies
Kalamazoo College
Language Intensive Study Abroad Program -
École Supérieure de Commerce