Hi, I’m
Ania Czyz
Colorado Springs,CO
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
12
years of professional experience
Work History
Walgreens
ASSISTANT MANAGER
09.2016 - 10.2020
Job overview
- Resolved customer complaints and handled refunds and returns to promote satisfaction.
- Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties.
- Led and directed team members on effective methods, operations and procedures
Walgreens
BEAUTY CONSULTANT
10.2020 - 01.2023
Job overview
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Exchanged merchandise for customers and accepted returns.
- Recommended, select and help locate and obtained merchandise based on customer needs and desires.
T-Mobile
TECHNICAL SUPPORT SPECIALIST
05.2013 - 06.2015
Job overview
- Troubleshot issues on device-specific problems, network performance and internet connectivity.
- Handled customer complaints and escalated issues according to procedures.
Taco Bell
SHIFT MANAGER
07.2009 - 04.2013
Job overview
- Set employee schedules and made staffing adjustments to get shifts covered.
- Balanced cash drawers and resolved financial discrepancies using receipts and financial documents.
- Taught newly hired team members and shift managers business policies and procedures.
Education
ASSOCIATE from ARTS
Pikes Peak Community College
A.A from PSYCHOLOGY
Skills
- Building Customer Relationships And Loyalty Meeting Sales Goals
- Strong Communication And Interpersonal Skills
- Team Cooperation Goal-Driven
- Staff Management
- Product and Service Knowledge
- Training and Development
Timeline
BEAUTY CONSULTANT
Walgreens
10.2020 - 01.2023
ASSISTANT MANAGER
Walgreens
09.2016 - 10.2020
TECHNICAL SUPPORT SPECIALIST
T-Mobile
05.2013 - 06.2015
SHIFT MANAGER
Taco Bell
07.2009 - 04.2013
ASSOCIATE from ARTS
Pikes Peak Community College
A.A from PSYCHOLOGY
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