Summary
Work History
Education
Skills
Languages
Timeline
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Anica Lopez

Anica Lopez

Upland,CA

Summary

Dynamic professional with a proven track record in customer service and warehouse operations, notably at CVS Pharmacy. Excelled in enhancing customer satisfaction and streamlining packing processes, demonstrating exceptional multitasking and effective communication skills. Skilled in IT customer service, ensuring seamless customer interactions. Achieved significant improvements in efficiency and service quality, embodying a blend of technical proficiency and interpersonal acumen.

Work History

Costumer Service

CVS Pharmacy
  • Provided excellent customer service, resolving inquiries and issues on spot.
  • Provided excellent customer service, resolving concerns promptly and professionally.
  • Collaborated with customer service personnel to optimize outbound efforts.
  • Offered administrative and customer service support to customers.

Warehouse Packer

Pantel
  • Inspected products before packaging to avoid shipping defective or damaged goods to customers.
  • Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
  • Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
  • Packed, weighed and shipped items per customer specifications.

Sandwich Styles

SUBWAY®Restaurants
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.

Cherry Packer

K Swiss Ware House
  • Met tight deadlines by consistently maintaining high productivity levels throughout the workday.
  • Communicated effectively with team members to ensure seamless coordination during peak production times.
  • Enhanced packing efficiency by implementing a streamlined process for sorting and organizing cherries.

Education

Associate Of General Studies -

San Bernardino Community College
San Bernardino, CA
07.2030

High School Diploma -

Eisenhower High School
Rialto, CA
10.2012

Skills

  • Orthotic customer service
  • Effective customer service
  • IT customer service

Languages

Eng
Full Professional
Spanish
Full Professional

Timeline

Costumer Service

CVS Pharmacy

Warehouse Packer

Pantel

Sandwich Styles

SUBWAY®Restaurants

Cherry Packer

K Swiss Ware House

Associate Of General Studies -

San Bernardino Community College

High School Diploma -

Eisenhower High School

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Anica Lopez