Anicia Torres
Crete,IL
Summary
Accomplished Assistant Store Manager of Operations skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.
Overview
9
9
years of professional experience
Work History
Assistant Store Manager of Operations
TJX Companies
Warsaw, IN
05.2015 - Current
- Recruited, hired and trained new employees, aimed at building high-functioning team focused on stock management, visual merchandising and general store operations.
- Provided weekly work schedules to 70+ employees to accommodate business demands and vacation requests.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
Assistant Manager
Toppers Pizza Place
DeKalb, IL
07.2014 - 05.2016
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Increased sales revenues by 5% monthly by promoting complementary products and educating customers about store promotions.
Education
Bachelor of Science - Business Management
University of Phoenix
Tempe, AZSkills
- Time Management
- Coaching and Mentoring
- Problem Anticipation and Resolution
- Data Monitoring
- Employee Scheduling
- Microsoft Word, Excel, and PowerPoint
Timeline
Assistant Store Manager of Operations
TJX Companies
05.2015 - Current
Assistant Manager
Toppers Pizza Place
07.2014 - 05.2016
Bachelor of Science - Business Management
University of Phoenix