Summary
Overview
Work History
Education
Skills
Substitute Teacher
Timeline
Generic

Aniecia Cardenas

Seagoville,TX

Summary

Focused customer service associate with experience providing top-notch clerical support and operational assistance to meet staff needs. Capable and highly organized when coordinating documents, supplies and project resources. Clear communicator and self-motivated worker with decisive nature necessary to manage independent work.

Overview

3
3
years of professional experience

Work History

Office Administrative Assistant

Cowboy Fence and Iron
Dallas, TX
03.2024 - 10.2025
  • Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
  • Responded to inquiries from callers seeking information
  • Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Barista

Starbucks
Coppell, TX
01.2023 - 02.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Education

Bachelor of Science -

Dallas College
Dallas, TX
05.2028

Skills

  • Telephone reception
  • Multitasking and organization
  • Microsoft office
  • Data entry
  • Customer engagement
  • Scheduling appointments
  • File organization

Substitute Teacher

  • Delivered instructional support for K–12 classrooms during teacher absences.
  • Maintained classroom management and student engagement throughout the school day.
  • Assisted students with assignments and answered questions to support learning objectives.
  • Communicated effectively with school staff regarding student behavior and lesson progress.
  • Ensured compliance with school policies and procedures.

Timeline

Office Administrative Assistant

Cowboy Fence and Iron
03.2024 - 10.2025

Barista

Starbucks
01.2023 - 02.2024

Bachelor of Science -

Dallas College