Dedicated professional with experience in customer service and office management. Skilled in maintaining accurate records and coordinating schedules, contributing to team effectiveness and overall productivity.
Overview
22
22
years of professional experience
Work History
Office Assistant
PSI
Middlesex, NJ
02.2021 - 08.2024
Managed daily office operations, ensuring smooth workflow and efficiency.
Coordinated schedules and appointments for staff, organizing enhanced effectiveness.
Maintained accurate records and files, improving data retrieval processes.
Assisted in preparing reports and presentations, supporting team communication efforts.
Phlebotomist
Accurate Diagnostics Labs
South Plainfield, NJ
05.2016 - 04.2020
Collected blood samples using venipuncture and capillary methods, ensuring patient comfort and safety.
Processed specimens accurately for laboratory analysis, minimizing error rates and enhancing workflow efficiency.
Maintained accurate patient records and documentation in compliance with HIPAA regulations and lab protocols.
Trained new phlebotomists on best practices, tools, and safety procedures to improve team performance.
BDC - Internet Sales - Customer Service
Lynnes Infiniti
Bloomfield, NJ
01.2003 - 09.2006
Demonstrated respect, friendliness, and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked flexible hours across night, weekend, and holiday shifts.
Used critical thinking to break down problems, evaluate solutions, and make decisions.
Prepare daily reports of dealership's scoring and ratings