Hi, I’m
Anijah Poge
Indianapolis,IN
Summary
Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Experience as Front Desk Agent in busy and successful setting. Energetic hospitality professional with can do attitude and goal to work with public. Over years of experience as Front Desk Agent in varying environments. Dynamic and flexible employee with unparalleled multitasking and team leadership capabilities.
Overview
1
year of professional experience
1
Certification
Work History
LA FitnessIndianapolis, IN
Front Desk Associate
01.2022 - 03.2022
Job overview
- Maintained cleanliness and organization of front desk area.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Used internal software to process reservations, check-ins and check-outs.
- Took reservations over phone, in person and via computer for guests and provided confirmation information.
Extended Stay AmericaIndianapolis, IN
Cleaning Crew Member
09.2021 - 12.2021
Job overview
- Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
- Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
- Used cleaners and squeegees to clean windows, glass partitions and mirrors.
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
- Worked alongside other cleaners to complete jobs in corporate office buildings.
- Handled equipment, chemicals and materials properly and with caution.
CVS Warehouse Distribution CenterIndianapolis
Inventory Associate
04.2021 - 07.2021
Job overview
- Maintained inventory count, tracked usage and documented variances.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Completed physical inventory counts each month.
- Managed inventory storage in clean and organized fashion.
Education
Warren Central High SchoolIndianapolis, IN
High School Diploma
06.2021
Skills
- Escort Instructions
- Posting Charges
- Room Assignment
- Basic Food Service
- Guest Interaction
Accomplishments
I finished CLA class 5/12/22
I have a fork lift license
I also have a specimen collection certification
front desk certification
Certification
- Certified CLA
- fork lift certification
- front desk
- specimen collection
Timeline
Front Desk Associate
LA Fitness
01.2022 - 03.2022
Cleaning Crew Member
Extended Stay America
09.2021 - 12.2021
Inventory Associate
CVS Warehouse Distribution Center
04.2021 - 07.2021
Warren Central High School
High School Diploma
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