Anika Ali
El Cajon,USA
Summary
Seeking a job with like-minded individuals whilst working with my community to help serve others as they need best being my top priority.
Experienced with customer service, teamwork, and multitasking. Utilizes effective communication and problem-solving abilities to enhance guest experiences.
Overview
8
8
years of professional experience
Work History
Construction Accountant
KRS Tile & Stone Contractors
01.2023 - 03.2026
- Oversaw invoice management processes to ensure timely payments.
- Maintained meticulous records of financial transactions to support budget management and compliance.
- Maintained precise financial records to support organizational integrity.
- Facilitated phone communication to assist clients with inquiries. Provided accurate quotes to support customer decision-making. Delivered timely responses to enhance client satisfaction.
Retail Associate
Raanya Facial Threading & Henna
Del Mar, CA
05.2019 - 2026
- Oversaw help desk activities, ensuring prompt resolution of membership concerns and efficient appointment management.
- Executed cash register duties as needed to maintain smooth customer service flow.
- Managed inventory checks as stock supervisor to maintain optimal inventory levels and support operational needs.
- Conducted routine quality inspection checks to ensure product standards.
- Established first impressions by welcoming guests and facilitating their entry.
Manager
Cafe Carrera
09.2020 - 01.2022
- Ensured optimal product availability by systematically stocking merchandise and rotating items to enhance sales efficiency.
- Managed daily operations by opening and closing facilities six days a week.
- Developed an innovative specialty drink menu aimed at attracting diverse clientele.
- Designed innovative food menu and successfully acquired food and beverage permit to facilitate food sales.
- Optimized pricing strategies to drive sales growth.
- Executed daily maintenance and servicing of manual espresso machine to ensure optimal performance.
- Recorded food temperatures and made necessary adjustments to maintain quality standards. Assisted in processing shipment orders and efficiently unloaded trucks weighing up to 80 lbs.
Bartender/ Server
Supernatural Seafood Little Italy
03.2018 - 01.2019
- Ensured adherence to California health and safety regulations during seafood preparation for kitchen operations.
- Managed open and closed purchase order systems to ensure accurate tracking and processing.
- Facilitated dining experiences by serving and attending to guests' needs in a fast-paced environment.
- Facilitated casual beer service to enhance guest experience and promote social interaction.
- Achieved top merchandise sales performance through strategic customer engagement and relationship building.
- Assisted in maintaining cleanliness and organization of bar area for efficient service.
- Engaged with customers to provide personalized recommendations and enhance their dining experience.
Education
High School Diploma -
Argyle Secondary School
06-2016
Skills
- Extensive experience with multiple POS registers
- Thrives in high-pressure settings
- Numerical problem-solving
- Experience stocking, rotating, logging fridge temp, etc
- Experienced in adapting to diverse work environments
- Thrives in interpersonal communications as well as verbal & written
- Passionate about great customer service through listening, a positive attitude, and prompt follow-up
- Intuitive problem-solving skills
Other Activities
- I invest my own time in taking sales training, and am an avid reader of business books to increase my skills and knowledge.
- Self-taught tattoo artist training for 13+ years
- Free-lance bartending and barista services
Timeline
Construction Accountant
KRS Tile & Stone Contractors
01.2023 - 03.2026
Manager
Cafe Carrera
09.2020 - 01.2022
Retail Associate
Raanya Facial Threading & Henna
05.2019 - 2026
Bartender/ Server
Supernatural Seafood Little Italy
03.2018 - 01.2019
High School Diploma -
Argyle Secondary School